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Hillsborough County Government

Center Coordinator (#CTRCRDGENK) GENK
$15.15-$24.06 Hourly / $2,626.00-$4,170.40 Monthly / $31,512.00-$50,044.80 Yearly




JOB OVERVIEW

Performs duties overseeing and coordinating all activities at a senior citizens center.

MINIMUM QUALIFICATIONS

Graduation from high school or possession of a GED Certificate; and
Two years of experience working with clients in community services, social services, aging or health related programs.

Or
An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.

CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

JOB SPECIFIC COMPETENCIES

  • Considerable knowledge of office policies, practices and procedures for area of assignment.
  • Working knowledge of theory, terminology, techniques and practices of gerontology and dealing with elderly clients.
  • Working knowledge of the laws and regulations governing Adult Day Care Standards, Older Americans Act Programs and Community Care for the Elderly Programs.
  • Skill in the application of interviewing techniques.
  • Ability to work effectively with others.
  • Ability to communicate effectively both orally and in writing.
  • Ability to deal with clients and others in stressful situations.
  • Ability to use a computer and related software.
  • Ability to perform basic mathematical calculations.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Plans, organizes, directs and participates in all activities at a senior citizens center to ensure quality service delivery.
  • Complies with health and safety standards to maintain a suitable environment.
  • Contacts senior citizens to provide information on available social programs such as social security and food stamps and refers to appropriate agency, if needed.
  • Processes application forms and interviews prospective participants to determine qualifications and identify needs.
  • Maintains records and prepares reports using a computer, to keep management informed on center participants and activities.
  • Oversees the work of subordinates, volunteers and food services at the center to ensure adequate quality services are provided.
  • Collects and reports monetary donations.
  • Inspects facility to ensure proper maintenance and security.
  • Performs other related duties as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.


CLASS: CTRCRDGENK; EST: 6/18/1999; REV: 7/2/2002;