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Hillsborough County Government

Community Relations Coord (#CMYRCDGENP) GENP
$20.72-$32.89 Hourly / $3,591.47-$5,700.93 Monthly / $43,097.60-$68,411.20 Yearly


Performs outreach and community relations duties utilizing a wide range activities to build and foster relationships that will engage and educate the community about Hillsborough County Services, programs and initiatives.


A Bachelor's degree; and
Three years of experience in community outreach coordination, planning, implementing or managing  community relations or community education/outreach programs.

An equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.


  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.


  • Considerable knowledge of functions, activities, requirements, procedures, objectives and regulations of the specific program/functional area to which assigned.
  • Working knowledge of English grammar, punctuation and spelling.
  • Working knowledge of audiovisual presentation equipment.
  • Skill in conducting presentations to groups.
  • Ability to collect and organize data and develop presentations.
  • Ability to use considerable initiative, think independently and exercise sound judgment.
  • Ability to establish and maintain effective working relations with others within and outside own organization.
  • Ability to write effectively and speak eloquently.
  • Ability to deal courteously and effectively with the public.
  • Ability to plan, organize and supervise the work of others.
  • Ability to perform several tasks concurrently, excellent time management and organizational skills.


Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

  • Formulates comprehensive program plans and strategies pertaining to developing and improving community relations.
  • Coordinates studies to determine program priorities relative to fund utilization and resource allocation.
  • Conducts pertinent statistical research and program analysis for community outreach activities planning to promote a positive informative relationship between county government and the community.
  • Provides liaison and coordinates with other branches/sections within own organization and external agencies/departments to ensure flow of information and services; interprets and explains applicable regulations, functions and procedures.
  • May prepare written and visual presentations to staff, citizen's groups, and community organizations.
  • Conducts outreach through community events, community-based agencies and organizations.
  • Compiles data and participates in preparing statistical analyses and reports of activities and achievements.
  • May supervise and participate in the hiring of subordinate staff personnel engaged in program development, administration and evaluation.
  • Performs other related duties as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.

CLASS: CMYRCDGENP; EST: 1/1/1990; REV: 1/13/2017;