Youth Care Specialist (Tier 2)

Children's Services

Recruitment #1903-YCSPECCPP3-001

Introduction

WHY JOIN US

Hillsborough County Government provides employees with careers that are both professionally and personally rewarding. With a wide range of independent agencies to choose from, the opportunities within Hillsborough County Government are endless! You are not just an employee within the government, you are an ambassador and business partner making a huge impact within our community that helps shape our future.

WHY WE EXIST

Our mission is to provide effective quality service at a reasonable cost with courtesy, integrity and accountability in a manner that protects and enhances the quality of life of our diverse population.

MINIMUM QUALIFICATIONS

  • Associate's degree in a Human or Social Services field OR 60 credit
    hours in the field of Human or Social Services from an accredited
    college or university;

AND  

  • Three years of experience working with youths as a counselor, recreational leader, or instructor or as a care provider to emotionally, mentally or physically disabled youths with at least one year in a leadership role;

OR

  • An equivalent combination of education (not less than a high school diploma/GED), training, and experience that would reasonably be expected to provide the job-related competencies noted above;

AND

  • Possession of a valid Driver's License.

Additional Requirements

  • CPR/AED, First Aid, NAPPI, HIPAA, and NIMS certifications must be obtained within the first 90 days of employment.

CORE COMPETENCIES

  • Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service
  • Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve
  • Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations
  • Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals

WORK CATEGORY

Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force constantly to move objects.

PHYSICAL REQUIREMENTS

  • Ability to lift up to 50 pounds.
  • Ability to physically restrain youth weighing up to 107 pounds when required. 
  • Ability to detect potential dangers to youth or staff and take proactive and appropriate action, and follow established reporting procedures and protocol.
  • Ability to participate in physical/outdoor activities that may require bending, stooping and lifting in order to effectively manage and guide group activities.

DUTIES AND RESPONSIBILITIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below:

  • Monitors, coaches, and supervises the behavior of staff and youth, and interacts with youth during all assigned program activities. May serve as team leader for activities.
  • Dispenses medication as prescribed by treatment plans and reports medical condition of clients to nurses.    
  • Ensures a safe and healthy environment at program facilities by monitoring the status of clients and by recommending, implementing, and/or monitoring corrective actions as needed.
  • Completes, reviews, and verifies the accuracy of program reports and logs.
  • Implements and monitors prescribed treatment programs or skill-based services trainings.
  • Reviews requests for placement services and provides recommendations to supervisor.
  • Provides orientation and training for new staff.
  • Ensures maintenance work orders are submitted in a timely manner.
  • Performs Non-Abusive Psychological and Physical Intervention (NAPPI) crisis intervention, counseling, or physical restraint.
  • Assigns, oversees, and participates in the transportation of individuals and groups of youth using assigned county vehicle as required.
  • Performs other related duties as required.

JOB SPECIFICATIONS

  • Knowledge of Health Insurance Portability and Accountability Act (HIPAA).
  • Knowledge of First Aid, CPR and Universal Precautions.
  • Knowledge and proficiency in the implementation of NAPPI crisis intervention (i.e. crisis counseling, physical restraint techniques, and environmental safety observations). 
  • Knowledge of available social support agencies and resources in the community.
  • Knowledge of the functions, services, procedures and regulations of the unit or department to which assigned.
  • Knowledge of the juvenile justice and child welfare systems.
  • Knowledge of the theories, principles, and terminology of child and adolescent developmental stages and intervention techniques.
  • Skill in the application and modeling of consequences and positive reinforcement.
  • Ability and willingness to work with youth with emotional, mental or physical disabilities.
  • Ability to follow established policies and procedures to support and ensure alignment with the department's goals and vision.
  • Ability to follow oral and written instructions.
  • Ability to handle confidential information in accordance with established Federal, State and local laws and ordinances.
  • Ability to communicate effectively both orally and in writing.
  • Ability to establish and maintain effective working relationships with others within and outside the organization.
  • Ability to complete, review, and verify the accuracy of all program reports and logs.
  • Ability to use a computer and related software.
  • Skill in detecting potential dangers to youth or staff. Experienced in taking proactive and appropriate action, guiding staff in exercising sound judgment, and following established reporting procedures and protocol.  
  • Ability to assume responsibilities of a manager in their absence.

Conclusion

WHAT'S IN IT FOR YOU

We offer much more than the competitive pay you expect. We value our employees and Hillsborough County Government is committed to providing a comprehensive and competitive benefits package. And because we understand that no two people are exactly alike, you can choose what best suits the needs of you and your family.

  • Health Plan: The County pays towards health insurance premiums for all employees. Employees can select from two (2) healthcare plan options. Coverage is effective the first of the month following thirty (30) days of employment.
  • Dental Insurance: Employees are eligible to enroll in the dental coverage and choose from four options: High DMO, Low DMO, a network Open Access Plan, and a PPO. Coverage is effective the first of the month following thirty (30) days of employment.
  • Vision Care: Employees and their dependents are eligible to enroll in the vision coverage. Co-payment coverage includes exams, lens and frame, as well as an allowable contact lens expense. Coverage is effective the first of the month following thirty (30) days of employment.
  • Employee Assistance Program: This program provides all employees and family members with professional, confidential counseling sessions. All employees and dependents are afforded up to six (6) free visits per Plan year. Coverage begins on the first day of employment.
  • Tuition Reimbursement: Employees may be reimbursed up to $1,000 (undergraduate), $2000 (graduate) per fiscal year for classes at an accredited college or university for courses that enhance your ability to perform your current job duties.
  • Holidays: Employees receive up to twelve (12) paid holidays per year.

Visit our Benefits page for more exciting details.

Veteran’s Preference:

Do you qualify for Veteran's Preference? Preference will only be entitled upon initial appointment for eligible veterans and eligible spouses of veterans. Documentation that clearly shows dates of service, campaign awards or medals received, and character of discharge (DD-214 Member-4 or Service-2 copy) to support entitlement to preference must be provided at the time of application.

Equal Opportunity Employer:

Hillsborough County Government provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hillsborough County Government complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hillsborough County welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.

Hillsborough County Government expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Hillsborough County Government’s employees to perform their job duties may result in discipline up to and including discharge

Hillsborough County is a drug free workplace.

Response/Recovery Activities:

Employees are required to participate in response/recovery activities in response to an emergency or natural disaster affecting County operations and/or its citizens. In such situations, every effort will be made to maintain operations, but employees will be assigned to carry out response activities suited to their skills and capabilities. *MON*