Responsible for performing fieldwork, investigating complaints related to water meter reading or billing issues, and
performing industrial, government, special meter readings, and reading residential meters in the City of Dayton’s
authorized service areas. The Water Service Representative is a multi-incumbent position working under general
supervision and reports to the Senior Meter Reading Operations Coordinator. Work is reviewed as necessary to
verify the accurate completion of responsibilities to ensure continued customer satisfaction.
Graduation from high school (or G.E.D.).
Six months of experience in customer service and/or experience with water assets (such as installing water meters or, maintaining, installing, and repairing water service pipes).
Must possess a valid driver's license at time of appointment and maintain
thereafter as a term and condition of continued employment.
The incumbent will work outdoors under varying weather conditions. Must walk
for long periods of time, lift heavy meter box covers, cellar doors and enter meter pits to obtain meter readings.
Must be a full-time permanent or part-time permanent
employee in pay grade 114 (Wage) or below, pay grade 24 (Clerical) or below, or equivalent, and been
employed for 6 consecutive months by the City of Dayton in a classified Civil Service position. Identical scores
will be broken by (1) seniority and (2) random selection method.
Open Competitive Applicants
Final appointment is contingent upon the applicant passing a job-related medical examination and providing documentary evidence of Employment Authorization and Identity. Identical scores will be broken by a random selection method.
Examination dates and times are subject to change. Calculators will be provided for the Civil Service examination. Applicants appearing on the Promotional eligible list shall be considered for appointment prior to those on the Open Competitive list. Applicants are responsible for providing all necessary employment dates, experience, training, or any other requirements as stated in the Exam Announcement, in order for their application to be considered for certification and admittance to the examination process.
A background investigation is required prior to employment. All candidates must pass any level of background investigation applicable to the position, including current city employees seeking transfer, promotion, demotion, etc. into a classified position.
Drug and Nicotine Testing
Final appointment is contingent upon the applicant passing a drug screen. Applicants offered employment with the City will be required to pass a nicotine screening. Newly hired employees must remain tobacco and nicotine free as a condition of continued employment. The Tobacco and Nicotine Free Hiring Policy does not apply to current City employees.
Important COVID-19 Information
Beginning November 1, 2021, newly hired City of Dayton employees must attest to being fully vaccinated against the COVID-19 virus or be required to become fully vaccinated within 90 days of being hired.
Date & Time to be Announced
Civil Service Board Office
371 West Second Street, Lower Level
Dayton, Ohio 45402
*Certified candidates will be sent a link to self-schedule their examination time at a later date.