Senior Analyst for Utility Revenue Operations

This senior level job is involved in a wide range of administrative, management and analysis functions to support the operations of the Division of Utility Revenue Administration. The incumbent performs complex analysis to project and track meter reading fleet operation costs, monitor contracts, and manage various databases for budgeting, equipment replacement schedules and efficient route design. Provides quality supervisory and operational management for the efficient and effective execution of the meter reading operations including but not limited to, routing and scheduling Water Service Representatives in the reading of all commercial, industrial and residential water meters in the City of Dayton’s service areas; ensuring utility service turn-ons and turn offs occur as scheduled; and working collaboratively with other sections of the division to ensure a high level of service and customer service. Responsible for providing an ongoing field presence, including site visits to monitor productivity and techniques used, evaluate the need for repair and replacement of equipment and fleet. Works with the public to resolve complaints and mediate differences resulting from high water consumption, high bills, and personnel activities.

Bachelor’s Degree in Management, Business Administration or closely related discipline AND 5 years of related experience; OR 3 years of supervisory experience in a related field.

Must possess a valid driver’s license at time of appointment and maintain thereafter as a term and condition of continued employment.

Applications must specifically address each of the minimum qualifications, directly showing how each is met.