Community Relations Officer

Pay grade 13, $45,798.00

This position is to ensure the timely dissemination of critical alerts, such as Amber Alerts, Gold Alerts, Green Alerts, and Blue Alerts, to the media and public.  This role is instrumental in coordinating efforts to locate missing individuals and provide vital information to law enforcement agencies and the community.

1. Ensure compliance with the National Amber Alert policy.

2. Promotes the agency's image consistent with the overall direction of the agency.

3. Provide initial and updated information to the media and public using various communication platforms.

4.  Drive social media management initiatives to track tips and collaborate with state, local, and federal law enforcement agencies to locate individuals effectively.

5.  Provide cancellation notifications to all media and law enforcement.

6.  Track and provide audit information to ensure compliance with state and federal mandates.

7.  Work with sworn troopers to mitigate runaways through education and social media.

8.  Generate analytical reports as requested by the Officer in Charge of PIO.

9.  Ensures a mutual sharing of information with other agencies, media, and the public.

10. Perform related duties as required.

11.  Coordinates timely and accurate responses and information to citizens, community groups, or governmental agencies.

 

1. Six months experience in  gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information.
2. Six months experience in public relations.
3. Knowledge of developing policies, procedures or programs for dissemination of information to the public or media groups.
4. Six months experience of communicating with the public both verbally and in written form.  

Direct deposit of paychecks is required as a condition of employment.   Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.  A satisfactory criminal background check is required as a condition of employment. 

• Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458
• TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

To learn more about the comprehensive benefit package please visit the State Personnel web-site at https://dhr.delaware.gov/benefits/

 Note: The Division of State Police is a non-merit agency.

 

The State of Delaware - An Equal Opportunity and Affirmative Action Employer