Pay Grade
PG 11 $42,827 Career Ladder to PG 13 $48,400 to PG 15 $54,777
Nature and Scope
The primary responsibility is supporting computers in patrol cars. This full performance level position supports all aspects of a LAN (hardware and software) and telecommunication systems for voice/video/images as a systems administrator. The support work emphasizes monitoring, operation and maintenance involved in the administration of a LAN and telecommunication systems, end user assistance through help desk customer services, and technical systems maintenance through diagnostics and repair.
Principal Accountabilities
This full performance level position supports all aspects of a LAN (hardware and software) and telecommunication systems for voice/video/images as a systems administrator. The support work emphasizes monitoring, operation and maintenance involved in the administration of a LAN and telecommunication systems, end user assistance through help desk customer services, and technical systems maintenance through diagnostics and repair.
Knowledge, Skills and Abilities
- Knowledge of the methods and techniques for installing, testing, configuring, troubleshooting and repairing data/voice/video/imaging communication systems and associated wiring, network dependent devices and network infrastructure components.
- Knowledge of the methods and techniques for performing diagnostics and problem resolution associated with computer based systems and local area networks or wide area networks.
- Knowledge of the methods and techniques of voice/video/imaging systems administration and data network administration.
- Ability to communicate effectively.
- Ability to use sound judgment and reach logical conclusions.
- Ability to identify and analyze problems/needs/issues, assess their impact and make recommendations.
- Ability to provide guidance and direction to a variety of people pertaining to applicable laws, rules, regulations, policies and procedures.
- Ability to establish and maintain effective working relationships with a variety of people.
Conditions of Employment
Direct
deposit of paychecks is required as a condition of employment. Applicants must be legally authorized to work in the United States. The
State of Delaware Executive Branch participates in the Federal E-Verify system
where the State will provide the federal government with each new hires Form
I-9 information to confirm that you are authorized to work in the U.S. For more
information refer to our job seeker resources. A
satisfactory criminal background check is required as a condition of
employment. This position is a classification
organized under an exclusive bargaining representative (labor organization)
that has been elected by employees as their representative for collective
bargaining and other applicable terms and conditions of employment, in
accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.
This position is covered by a collective bargaining agreement based on its
individual terms.
Accommodations
Accommodations are available for applicants with disabilities
in all phases of the application and employment process. To request an
auxiliary aid or service please call (302) 739-5458.
TDD users should call the Delaware Relay Service Number
1-800-232-5460 for assistance.
Benefits
Additional Information
The State of Delaware is an Equal Opportunity and
Affirmative Action Employer.