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Criminal History Technician I

SBI - DOVER

Recruitment #23-L24204-007

Pay Grade

Pay grade 5 $30,002 career ladder to PG 6

Nature and Scope

This class is the full performance level clerical position assigned to the State Bureau of  Identification. This position will primarily process applicants for verification purposes, i.e. fingerprint, photograph and process appropriate paperwork and collection of fees.

Principal Accountabilities

  • Writes receipts and handles revenue when a fee is involved for the requests being processed.  
  • Covers receptionist area responsible for walk-in customers.  
  • Collects, assembles, and performs quality assurance review or entry on criminal reports, final dispositions and name index information into Delaware’s computerized criminal justice files.  
  • Performs criminal history background investigations/expungements for various agencies and individuals. 
  • Determines what information is required for specific requests according to dissemination laws. 
  • Uses the computerized and manual files to retrieve the information.  
  • Visually scans documents, classifies and codes appropriately for data entry.  
  • Files source documents for future referral and retrieval and retrieves source documents for various purposes.  
  • Performs related work as required.

Knowledge, Skills and Abilities

  • Knowledge of general office practices and procedures involving filing and record keeping.
  • Ability to use a variety of office equipment, including personal computers, copier, fax machine etc.
  • Ability to learn and abide by the legal and other regulatory provisions governing the sensitive and confidential nature of the work.
  • Ability to learn proper coding applicable to criminal history, criminal arrest reports and complaint reports.
  • Ability to learn Delaware Criminal Code and federal laws dealing with criminal history records.
  • Ability to deal tactfully with government, public agencies and individuals.

Minimum Qualifications

High school diploma or GED with training in data entry and typing and six months experience in a data entry office environment.

Conditions of Employment

 Direct deposit of paychecks is required as a condition of employment.   Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.  A satisfactory criminal background check is required as a condition of employment.  This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.  This position is covered by a collective bargaining agreement based on its individual terms. 

 

 

 

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458.

TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

Benefits

To learn more about the comprehensive benefit package visit https://dhr.delaware.gov/benefits/

Additional Information

The State of Delaware is an Equal Opportunity and Affirmative Action Employer.



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