Lums Pond State Park Campground Supervisor

Recruitment #102023-MXCC08-400302

Introduction

Summary Statement

This year-round Campground/Registrar position is responsible for all day-to-day operations of the campground revenue operations.  Duties will include all aspects of customer service, answering phones, filling out deposit paperwork, completing opening and closing procedures of the campground office, camper registration and check-in, database management and camp store operations.  Work is performed indoors and outdoors under various weather conditions. Applicants must be available to work weekends, evenings and holidays as scheduled.

Essential Functions

Essential functions are fundamental, core functions common to all position in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

·       Manages and oversees the Campground Store, including but not limited to keeping an inventory, ordering supplies, and handling sales.

·       Coordinates with vendors, staff and volunteers to meet the needs of campground residents.

·       Provides customer services by explaining regulations, answering visitor requests, needs and complaints, and providing information about the park and surrounding areas.

·       Supervises and supports the campground registrar booth.
Works with Volunteer Coordinator to oversee Camp Hosts, and makes sure they complete their daily tasks.

·       Updates the Park Manager and Maintenance Supervisor of any and all issues that occur in the campground.

·       Inspects campground sites and cabins routinely to determine necessity of repairs or maintenance and reports issues to Park Manager or Maintenance Supervisor.

·       Must be able to demonstrate responsibility, dependability and good communication skills.

·       Maintain a positive attitude.

·       Other duties as assigned.

Job Requirements

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training. Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
  1. One year experience in interpreting rules, regulations, policies and procedures.
  2. One year experience in office operations and functions such as operating office machines, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages; file maintenance; maintaining and updating supplies.
  3. One year experience in cash handling, writing receipts.
  4. One year experience using Microsoft Office programs including Outlook, Excel, and Publisher.
  5. Six months experience of supervising staff or volunteers.
  6. Possession of a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Additional Posting Information

This posting may be closed on or before 11/20/2023 upon filling the vacant position(s).


This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire

Applicants must be legally authorized to work in the United States. DNREC does not provide sponsorship for holders of H-1 B Visas.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Selection Process

The application and resume are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the resume to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.