Judicial Case Management Supervisor

This position is EXEMPT from the State of Delaware Merit System.

Recruitment #062124-J72277-20200

Summary Statement

This is the first line supervisor of a unit of Judicial Case Processors and Judicial Case Managers ensuring cases are processes expeditiously and legally. Supervision of judicial case managers is required to be classified at this level.  The incumbents are thoroughly versed in the operations of the court and associated functions in other courts.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Civil Action Supervision – monitor and assist as needed with the clerk review queue, monitor and assist as needed with telephone coverage and retrieval of voicemails, speak with law firms/litigants/walk-in customers to assist staff or when situations warrant, monitor and assist as needed with issuance of summonses and registered mailings, assist All Chambers as needed, responsible for new case 348 deed restriction, monitor and assist as needed with name search requests and archive requests, assist with microfilm and/or old case searches, monitor and assist with appealed cases filed with Supreme Court to ensure deadlines are met and appeals are recorded and tracked, monitor and ensure Rule 5.1 Confidentiality unsealing timelines are met, answer questions and provide guidance to Civil Action staff regarding FSX, clerk review, court rules, and procedures, works with and provides support to co-supervisor and Judicial Operations Manager to assign staff to in-court events/trial tech setups statewide/case maintenance, monitor and assist in the preparation/finalization and uploading of the weekly court calendar and ensure dissemination, Attend meetings/participate in workgroups/projects as needed, assist with the creation of new forms/manual instructions, review/prepare orders and send in Forma Pauperis requests to judicial assistants for review and process accordingly, and assigns staff Delaware Learning Center training programs along with holding internal refresher training sessions for staff with co-supervisor.  
  • Case management/case maintenance – monitor and review new case filings/case dismissals/assignments/transfers, track case statuses, scan/e-file granted orders, contact law firms as needed, keep all informed of project statuses, case review, draft letters, communicate and collaborate with Chambers and execute requests as directed, enter and send trial exhibit disposal letters and prepare orders, sends emails to counsel/Capitol Police/court staff/FSX support, correct errors and work with staff to avoid future errors, .  
  • Human Resource/Personnel – review and approve/disapprove time off requests, ensure staff are where they are supposed to be, assist with the development and enforcement of staff evaluations/performance plans/master plans, provide training and ongoing guidance to staff regarding the policies and procedures/any new policies and procedures of the court. 
  • Registered Mailings – track and prepare registered mails.  
  • Reports – prepare and balance Monthly Case Assignments and Case Disposition reports and assist staff with balancing their reports.  
  • Other Duties as assigned - consistently maintain professionalism when communicating with attorneys/pro-se litigants/co-workers/supervisors/judicial officers both in-person and on the telephone, back-up staff as needed, and ensure that any RIC timeclocks are properly changed the first workday of each month.

Job Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Three years experience in legal case flow management which includes managing cases as they move through the legal process. 
  2. Six months experience in interpreting laws, rules, regulations, standards, policies and procedures.  
  3. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.  
  4. Six months experience in narrative report writing. 
  5. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Conditions of Hire

  • A satisfactory criminal background check is required as a condition of hire.
  • Direct deposit of paychecks is required as a condition of hire.


  • Full time employees are eligible for FREE parking!
  • To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/ 

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.


Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.