Training and Education Specialist II- III

Recruitment #053024-MACC02-350800

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

The incumbent in this position provides statewide individualized information, assessment and instruction to individuals who are blind and visually impaired as a Vision Rehabilitation Therapist (VRT). VRTs serve in a variety of roles, teaching a variety of tasks to people with individual needs. Services are provided through customized 1:1 instruction, in real-life settings, as participants learn daily living techniques that are adapted to their vision needs. Training includes (but is not limited to) a variety of daily self-care skills such as: communication skills, Braille, personal resource management, meal preparation, kitchen safety, currency identification, organization, time management, and management of secondary disabilities. Low Vision services are also performed by VRTs to help individuals utilize their remaining functional vision.

The VRT applies a person-centered approach to develop sustainable independence and maximize the participants ability to live independently within their homes and communities while aging in place. Manage a flexible schedule allowing for early morning and/or late evenings when a consumer has a scheduling conflict. Flexibility is needed to meet their needs.

Career Ladder

Upon satisfactory completion of department promotional standards and job requirements, employees may be eligible to be promoted to the next level.

Selective Requirement

Selective Requirements must be met in addition to the job requirements.  Applicants who do not possess the selective requirement will not be qualified.

For Level III Only

  1. Certified Vision Rehabilitation Therapist through the Academy of Certification of Vision Rehabilitation & Education Professionals (ACVREP).

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here. 


  • Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor-led classroom, on-the-job or virtual training, workshops, or individual and group activities.

  • Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources. 

  • Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence-based and best practices. 

  • Coaches others and provides feedback that fosters learning, understanding or improved performance. 

  • Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges. 

  • Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources.

  • Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources. 

  • Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation. 

  • Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).

  • Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information.    

  • May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information.

  • May operate and maintain training facilities such as visitor or education centers.

  • May participate in reviewing, testing, and making recommendations on applicable technology.

Job Requirement Series

JOB REQUIREMENTS for Training and Education Specialist II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. One year of experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
  2. Six months’ experience in preparing and maintaining training or education records and reports such as course schedules, rosters, training updates or records of participation.
  3. Six months’ experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
  4. Six months’ experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.

JOB REQUIREMENTS for Training and Education Specialist III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Two years’ experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
  2. One year of experience in preparing and maintaining training or education records and reports such as course schedules, rosters, training updates or records of participation.
  3. One year of experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
  4. One year of experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.