Parks Program Manager - Business Services

Recruitment #051324-MGCZ03-400300


The Administrative Services section provides the Division's internal support services, including business operations, personnel management, marketing, social media, and communication services, design and print production, and web services.

Summary Statement

Position administers all programs for the Office of Business Services including the sale of permits and passes, ticket sales, merchandise, interpretive programs and other fees collected for services and programs offered at 17 state parks and retail sales agents. Manages the central reservation system for five campgrounds and retail sales locations. Administers all state park entrance fees, permits and fee collection programs. Develops and administers complex contracts, concession operations, agreements, leases and partnerships that result in mutually beneficial public – private partnerships. Develops and administers the $2.8M operating budget for the Administrative Services section. Business development for corporate sponsorships.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Plans, evaluates, directs, and implements multiple and diverse statewide programs. Ensures programs and activities meet goals and objectives and are in compliance with applicable laws, rules, regulations, policies and procedures.
  • Plans, assigns, reviews and evaluates the work of subordinate staff.
  • Represents Cabinet Secretary, Division Director, and supervisor at meetings, conferences, on committees and in negotiations. Chairs and staffs Division and Governor-appointed councils and interagency working groups to achieve mutual goals and objectives.
  • Reviews, evaluates and analyzes proposed and existing laws, rules, and regulations, recommends and implements changes. Drafts and recommends laws, rules, and regulations.
  • Develops, recommends, and implements policies, procedures, short and long term strategies, goals, and objectives.
  • Prepares grant applications, develops, justifies, monitors and controls budgets and contracts.
  • Works with a variety of people and agencies such as other personnel within the Division and Department, federal, state, county and local agencies, environmental and conservation organizations, legislators, landowners, attorneys, appraisers, surveyors, environmental consultants, recreational use groups, interest groups, contractors, and the public.

Job Requirements

JOB REQUIREMENTS for Parks Program Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in natural resources, park or recreation program administration such as overseeing and directing the development, implementation and evaluation of natural resources, park or recreation programs and services; establishes program objectives; plans short and long range program goals; develops and implements program policies and procedures and ensures compliance and funding requirements.  Provides advice to other agency organizational units through consultation.
  2. Six months experience in financial administration such as comprehensive analysis of programs, budgets, projects, services, alternatives, and costs; financial planning, revenue generation, revenue forecasting, expenditure forecasting, cash flow management and establishing internal control.
  3. Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.
  4. Knowledge of developing policies or procedures.  

Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

This position will have Statewide responsibilities which requires travel throughout the State.  The State of Delaware provides transportation services to State agencies.

Conditions of Hire

DNREC does not provide sponsorship for holders of H-1 B Visas.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Criminal background check: A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.


To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.