Employment and Training Operations Administrator

This Employment and Training Administrator oversees the Business Unit, which manages employer engagement and Registered Apprenticeship programs. Duties include coordinating employer events, job fairs, promoting divisions services and programs, and writing policies and procedures. Works closely with businesses, partners, and other stakeholders to meet business and employment needs as well as enhance the apprenticeship programs.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Directs the work of staff responsible for the delivery of services within geographical areas of the state; directs the work of staff responsible for providing technical assistance to the service delivery staff; oversees the administration of two specialized training programs by subordinate staff.
   
• Reviews and evaluates the service delivery process; develops and oversees the implementation of policies and procedures to improve service delivery to applicants, employers and training providers.
   
• Oversees the development, negotiation and monitoring of on-the-job training, classroom and summer youth contracts.
   
• Participates in the development of divisional policies and procedures for both operational and administrative activities.
   
• Provides input on the development of staff training.
   
• Meets with public and private sector officials to facilitate and improve the delivery of employment and training services.
   
• Interprets federal and state laws, regulations and program guidelines to operations staff, representatives from service agencies and the public.
   
• Prepares various narrative reports regarding service delivery activities.
   
• Participates in the division's public information activities including the development of press releases and descriptive information about programs and services; appears before various public and employer groups to provide information on available services.
  

JOB REQUIREMENTS for Employment and Training Operations Administrator
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
2. Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.
3. Three years experience in developing policies and procedures.
4. Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.