C/S Executive Housekeeper

Guest Services Associate

Recruitment #040224-MCAC02-200600


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The Department of State's (DOS) responsibilities are found in virtually every aspect of state government: economic development, finance, transportation, housing, education, culture and quality-of-life issues. Our mission at DOS range from preserving Delaware’s historical sites and collections, to supporting small businesses and entrepreneurs, to serving consumers, public employees and veterans.

DOS offer numerous career opportunities and is dedicated to attracting and retaining highly talented individuals who are ready to make a difference in state government.

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Summary Statement

This position works with guests utilizing the conference center and grounds for meetings and events. Work includes day, and some evening and weekend meeting setup and break down, beverage and food service, facility cleaning, operations and excellent customer service with state, national and international guests. Setups and breakdowns include moving tables and chairs, rearranging furniture, setting up projectors, laptops, conference phones and screens and troubleshooting technology as needed. Assists with catered meals by placing food on the site's dishware, setting the food out and having all needed dishware set out for use. The position performs a variety of housekeeping duties such as cleaning and disinfecting facilities, operating hand and power custodial equipment (vacuums, buffers, mops), washing and drying linens, and washing dishes. The position supports the site's daily operations by answering phones, emails and taking messages and maintains an inventory of cleaning supplies and beverage service products.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Sets table for dinner parties, receptions and lunches. Serves food and beverages; greets and receives guests upon arrival to events; cleans tables after functions; washes, dries and returns dishes to storage area.
  • Washes and dries laundry; irons clothes and linens; mends clothes and linens; changes bed linens and turns back bed for guests.
  • Assists with meal preparation by performing such duties as preparing various salads, baking cookies, making coffee and preparing beverages.
  • Supports operations of facility by providing courier service, running errands, making urgent deliveries, and picking up orders on an as-needed basis.
  • Dusts and polishes silver and brass fixtures and wood furniture, usually antiques; vacuums, mops, scrubs and/or waxes floors and walls.
  • Cleans and disinfects bathrooms, kitchens and appliances and replenishes soap and paper products.
  • Orders paper and cleaning supplies and maintains inventory, loads and unloads food, paper products, and supplies as needed.
  • Assists at functions by taking coats and providing for the needs of guests.

Job Requirements

JOB REQUIREMENTS for Executive Housekeeper
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in planning and directing housekeeping operations.
  2. Six months experience in inventory control such as ordering, receiving, tracking, storing and handling inventory; disbursing materials, supplies and equipment.
  3. Six months experience in record keeping.
  4. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Additional Posting Information

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.