Management Analyst III

Recruitment #122821-MFDB03-160300

Summary Statement

BECOME PART OF A DYNAMIC TEAM IN STATEWIDE CLASSIFICATION & COMPENSATION FOR THE DEPARTMENT OF HUMAN RESOURCES.

We are searching for a Management Analyst III to conduct comprehensive reviews and study Statewide Classification & Compensation processes, systems, data administration, reporting and policies & procedures. This position will propose recommendations and implement changes to increase efficiencies within the unit and statewide.

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

  1. Six months experience retrieving and formatting data extracted from multiple databases using Advanced Microsoft Excel including building and using pivot tables, using the sort/filter functionality, v-lookups, and developing formulas.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
  • Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.
  • Analyzes data gathered and develops solutions or alternative methods of proceeding.
  • Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
  • Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
  • Studies pertinent background material such as legislation, administrative orders and regulations.
  • Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
  • Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
  • May supervise administrative support and/or paraprofessional staff.  Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.

Job Requirements

JOB REQUIREMENTS for Management Analyst III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Three years experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.
  2. Three years experience in descriptive statistics such as the mean, median, mode or standard deviation.
  3. Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.   
  4. Six months experience in designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
  5. Six months experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
  6. Six months experience in narrative report writing.
  7. Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance.

Additional Posting Information

Writing Exercise: A writing exercise will be given at the time of interview.

As a condition of employment, all employees must certify that they are fully COVID-19 vaccinated; or be required to test for COVID-19 on a weekly basis; or request an exemption from the COVID-19 vaccination(s) due to qualified ADA or sincerely held religious beliefs or practices. New Hires must complete the certification or request during their initial week of employment. This will be in effect until further notice. More information can be found here.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.