Juvenile Probation and Aftercare Regional Manager

Recruitment #121625-MBEA24-370500

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Summary Statement

This level manages juvenile probation and aftercare offices for an assigned region, including programs and staff that provide community supervision and support to youth in compliance with the terms of court-imposed conditions of probation, aftercare, or pre-adjudication supervision. Work is distinguished from previous levels by managing juvenile probation and aftercare work through supervisory staff that directly report to this class.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.

  • Provides direct community supervision and support to youth, including face-to-face visits, and uses evidence-based approaches such as Motivational Interviewing to foster successful collaboration with clients.

    • Interviews clients to obtain and verify personal, social, and delinquent/criminal histories and completes assessments of individuals to determine risk, needs, strengths, and frequency of client contact.
  • Determines appropriate methods of addressing client risks and needs based on the nature and complexity of circumstances, the client’s caretaker and support system, and available community resources.

  • Develops and implements case plans outlining court-imposed requirements and individual goals and objectives to be accomplished during the period of supervision, including the methods and techniques to be used.

  • Monitors client activities to ensure compliance with the conditions of probation and aftercare through regular contact including field visits, office appointments, Global Positioning System (GPS) monitoring, and telephone contact.

  • Investigates and reports possible probation and aftercare violations for further investigation and action by a probation and parole officer or law enforcement. 

  • Attends court hearings to answer questions, make recommendations, and present progress reports, including providing testimony.

  • Prepares and updates a variety of records and reports including recommendations for case disposition.

  • Provides referrals to applicable resources and monitors compliance with required activities and services.  

  • Communicates regularly with clients and families, court officials, social service agencies, and community resource contacts, including schools and behavioral healthcare service providers, to coordinate and exchange information.

  • Cooperates with law enforcement regarding intelligence inquiries with a goal of maintaining safety for the youth and the community.

  • Uses automated information systems and computer software to research, review, evaluate, and report on case data.

  • Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for Juvenile Probation and Aftercare Regional Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:  
  1. Four years’ experience in supervising and supporting at-risk youth receiving rehabilitation services in a detention, residential, probation, or community-based setting in compliance with treatment plans and/or court orders. 

    OR     

    Possession of a Bachelor's degree or higher or have an anticipated graduation date within 3 months, with coursework in Behavioral Science, Psychology, Sociology, Human Services, or related field.
  2. Four years’ experience in case management such as assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
  3. One year of experience in evaluating case flow, priorities, and performance, and making recommendations for improvements.
  4. One year of experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.
  5. Possession of a valid Driver’s License (not suspended, revoked or cancelled, or disqualified from driving).

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.  You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
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Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@delaware.gov.