Recruitment #121625-MABT05-250500
| Opening Date | 12/17/2025 12:00:00 AM |
|---|---|
| Closing Date | 12/30/2025 11:59:00 PM |
| Type of Recruitment | Open Competitive |
| Salary | Yearly: $67,818.00/Min - $101,728.00/Max |
| Salary Plan | M37 |
| Pay Grade |
19 |
| Shift Hours | 8:00 a.m. - 4:30 p.m. |
| Employment Type |
Actual Vacancy |
| Employment Term |
Regular |
| Agency | Finance/Accounting |
| Location(s) |
Webb Building-Finance: (820 Silver Lake Blvd, Dover, DE, 19904) |
| Contact Name | Department of Finance Talent Acquisition |
| Contact Phone | 302-220-5716 |
| Telework Eligible | Yes |
This position provides an expert level of customer service to First State Financial (FSF) users statewide. This individual will supervise the State Accountant III positions on the FSF Service Desk and will develop training and call plans for each team member, ensuring that direct reports are thoroughly trained in all responsible tasks. This position will be responsible for reviewing and escalating Service Desk tickets, monitoring telephone calls, and reviewing email inquiries. This incumbent has an advanced level of knowledge and experience working with all 13 modules in the State Financial Management System.
The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.
The Division of Accounting may offer remote work and flexible schedules where appropriate. These options will be discussed during the interview and are dependent on position responsibilities.
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
Applicant must complete satisfactory criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
Click on a link below to apply for this position:
| Fill out the Supplemental Questionnaire and Application NOW using the Internet. | |
| Contact us via conventional means. | For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@delaware.gov. |