Special Investigator

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

The incumbent receives and investigates complaints of abuse, neglect, mistreatment, and financial exploitation involving residents of nursing homes, assisted living facilities, neighborhood and group homes, and other residential settings. Work includes interviewing victims, witnesses, suspects, and family members, reviewing medical and other records, recording and/or recovering evidence, preparing for and testifying at civil and criminal hearings.

Essential functions are fundamental, core functions common to positions in the class series and are not intended to be an exhaustive list of every job duty for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Conducts investigations, which includes conducting interviews to obtain confidential information, gathering evidence and documenting findings.
• Interviews or interrogates witnesses, complainants and others.
• Verifies claims of alleged or probable violations.
• Examines various records and documents in order to ascertain relevant information.
• Gathers, controls and evaluates evidence.
• Makes judgments after evaluating all available facts and recommends appropriate action.
• Interprets and applies applicable laws, rules, regulations, standards, policies and procedures.
• Prepares various investigative reports.
• Testifies before boards, commission, administrative bodies or courts.
• May conduct surveillance and undercover investigations.
• Maintains liaisons with law enforcement and rights protections agencies, including but not limited to: the police, the Medicaid Fraud Control Unit of the Delaware Attorney General’s Office, the Division of Professional Regulation, Adult Protective Services, and the Community Legal Aid Society; and coordinates investigations with such agencies as appropriate.

JOB REQUIREMENTS for Special Investigator
Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.

1. 10 years experience in conducting investigations as a certified police officer.
2. Two years experience in planning, developing, coordinating and implementing investigations.
3. Two years experience in determining compliance with laws, rules, regulations, standards, policies and procedures.
4. Two years experience in narrative report writing.
5. Two years experience in civil, criminal or administrative proceedings.
6. Two years experience in providing testimony before boards, commissions, administrative bodies, or court officials.

This Position is Exempt from the State of Delaware Merit System.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.  This position is covered by a collective bargaining agreement based on its individual terms.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and RESUME are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the RESUME to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.  You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.