Assistant Director, Lottery

The incumbent reports to the State Lottery Director and is responsible for overseeing iGaming, Finance, IT, and Security Operations for the Lottery. Oversees all administrative support functions of the Lottery including finance, budget, purchasing, facilities, technology, contracts, and security operations. Works with vendors and representatives from other state agencies to develop, implement and manager operational, and security programs critical to the Lottery’s success in meeting goals and revenue projections.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Manages lottery product lines by approving and overseeing the implementation of marketing and advertising strategies developed by lottery agents and vendors.


• Develops and monitors Key Production Indicators (KPIs) and other benchmarking processes that guide day-to-day operational decisions related to revenue generation, security, regulations and compliance.


• Develops solutions and action plans to improve sales, operations, and security of games, materials, and equipment. Develops policies, procedures, expansion or additions to product lines, and strategies to improve product effectiveness and increase player interest and revenues.


• Conducts financial and internal control audits.


• Directs State Lottery Office staff, leads Request for Proposal (RFP) development and procurement for Lottery product lines,  and manages contracted lottery agents and vendors.


• Negotiates, plans, and coordinates the operation of lottery games with other state agencies, licensed agents, and vendors.


• Manages agent and vendor compliance.  Recommends improvements for the effective operation and proper security of games and equipment.


• Conducts agent/vendor lottery site visits to determine the effectiveness of regulations and to ensure the effectiveness of vendor operations.


• Works with Information Systems staff and vendors to ensure lottery games operate during scheduled hours.  Identifies security, operational, and reporting requirements necessary for effective management and operation of the lottery program.


• Develops effective public relations programs.


• Regularly interacts with senior level executives in the Lottery industry (state and national).  Establish and maintain  relationships with key strategic partners and industry influencers.  Represents the Delaware Lottery on various committees nationally and at the State level.


• Works with local and national law enforcement to identify and prevent fraud and maintain gaming system integrity.  Coordinates information sharing agreements and processes among state regulators and jurisdictions.

JOB REQUIREMENTS for Assistant Director, Lottery
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years' experience in program administration such as overseeing and directing the development, implementation and evaluation of programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
2. Three years' experience in contract administration which includes overseeing the development and negotiation of contracts and bid specifications; managing bid openings; awarding and executing contracts.
3. Three years' experience in ensuring compliance with laws, rules, regulations, standards, policies, and procedures.
4. Three years' experience implementing internal control requirements and/or audits related to financial transactions, technology systems, legalized gaming, or related matters.
5. Three years' experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Applicant must complete satisfactory criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment.

Criminal background check: A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.