Program Coordinator

Recruitment #111422-MAAZ19-250700

Summary Statement

The incumbent is responsible for the administration of a statewide gaming licensing program. The incumbent in this regulatory role will work closely with other state agencies, casinos, and vendors, while providing outstanding customer support to licensees/applicants.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Plans, develops and administers a small statewide program; evaluates and recommends program policies, procedures and operational changes. 
  • Develops program eligibility questionnaires and related promotional/informational materials regarding the program policy and procedures, fees and requirements.
  • Establish and maintain regular contacts with program stakeholders and explains policies, procedures and program requirements to the general public.
  • Prepares program budget, grant proposals and grant administration; tracks and monitors funding collected and disbursed.
  • Analyzes and takes corrective action regarding operating practices and procedures including personnel, workflow and cost reduction.
  • Provides information concerning the program to the media, community, and other interested groups. Establishes and coordinates a state-wide marketing system.
  • Prepares a variety of records, reports and summaries relative to the program.

Job Requirements

JOB REQUIREMENTS for Program Coordinator
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in public relations, media relations or communications such as establishing and promoting a positive image with the public, informing or influencing specific audiences through the use of internal and external communications such as public forums, journalism, writing, marketing, advertising, promotions, or special events.
  2. Six months experience planning, developing, implementing and evaluating programs.
  3. Knowledge of budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.

Conditions of Hire

Applicant must complete satisfactory criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment.

Criminal background check: A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.


To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.