Senior Human Resources Technician

Recruitment #110921-MACA02-160380

Summary Statement

The incumbent will provide customer service regarding benefits, pay and related Human Resources functions with the Department of Corrections.  The incumbent processes a high volume of PHRST transactions which impacts the operational, human resources and payroll activities.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Review and prepare all human resources transactions for accuracy and compliance with merit rules, federal/state guidelines and departmental procedures.
     
  • Provide information and guidance to employees, applicants, supervisors, and managers  in areas of assigned human resources responsibilities regarding the processes, procedures and program requirements.
     
  • Research and resolve a myriad of problems associated with employee and applicant circumstances.
     
  • Prepare memos, letters, reports and general correspondence in support of human resources activities.
     
  • Represent department/agency at human resources meetings and job fairs.
     
  • May provide technical assistance, training  and oversee the work of lower level employees.

Job Requirements

JOB REQUIREMENTS for Senior Human Resources Technician
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  • Possession of Bachelors degree or higher in Human Resource Management, Public Administration, Business Administration, Psychology, Sociology, Behavioral Science, Political Science or related field.

         OR

  • Possession of a SPHR, PHR, IPMA-CP, IPMA-CS or equivalent professional human resource certification OR for current State employees, the Statewide Human Resources Certification. 

         OR 

  1. One year experience in processing human resource transactions in areas such as pay, benefits, applicant services, labor relations or employment practices in accordance with laws, rules, regulations, policies and procedures; providing guidance and information to others; researching and resolving problems.
  2. One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

Additional Posting Information

As a condition of employment, all employees must certify that they are fully COVID-19 vaccinated; or be required to test for COVID-19 on a weekly basis; or request an exemption from the COVID-19 vaccination(s) due to qualified ADA or sincerely held religious beliefs or practices. New Hires must complete the certification or request during their initial week of employment. This will be in effect until further notice. More information can be found here.
 

Due to a new Interim Federal Rule (IFR) from the Centers for Medicare & Medicaid Services (CMS) the following mandate is effective Nov. 19, 2021, as a condition of employment, employees providing health care services and/or support services in covered facilities must show proof that they have received the first dose of a two-dose COVID-19 vaccine or the one-dose COVID-19 vaccine of a one-dose vaccine by December 6, 2021; or as of December 6, an employee may not provide any care, treatment, or other services until proof is provided. The IFR further requires that these employees (covered by the IFR) are required to be fully vaccinated and provide proof by January 4, 2022; or as of January 4, 2022, employees may not provide any care, treatment, or other services until proof is provided.   The only exception to these requirements is for those employees granted medical or religious exemptions from the COVID-19 vaccine as recommended by the Centers for Disease Control and Prevention, which may require weekly COVID-19 testing. This will be in effect until further notice.  More information can be found here.

Conditions of Hire

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.