Strategic Information Systems Manager

An incumbent in this class is responsible for developing, planning, organizing, staffing, budgeting, and directing a statewide Management Information System which crosses multiple jurisdictions and branches of government.  Coordinates and directs the development, implementation and execution of a Management Information System that meets the strategic objectives of State government.  Responsible for an annual budget that provides for the maintenance, development, and technology necessary to support a statewide integrated Management Information System.  Responsible for the direct supervision of professional 'knowledge' workers for statewide oversight and coordination of management resource information.  

This hands-on technical manager role will be a self-starter, leading people, processes, and technology in a 24/7/365 IT shop, accountable for personally and through vendor relationships be responsible for managing and the support various DSCYF IT systems to include but not limited to:  networked video surveillance systems (cameras), building automation systems i.e.: detention center door access controls and intercoms, detention center key access systems, keycard/badge readers, and the IT components of heating, ventilation, and air conditioning (HVAC) systems at all DSCYF facilities, including 24/7/365 secure facilities.  Work includes understanding keeping systems current patched and updated, the impact IT security requirements of IT component systems and department mission and representing such at the DTI Architecture Review Board (ARB) and IT audits.  Additionally, this role will complete the primary Information Security Officer (ISO) duties as outlined by DTI and be responsible for leading the team that supports the DSCYF public-facing and extranet websites for the 1,400+ internal customer base of DSCYF. Accountable for the DSCYF IT inventory management policies, procedures, and processes.  After hours, on call support required.  This position requires a valid driver’s license, as regular travel to different State facilities is required in a State vehicle.     

This role will NOT be eligible for planned IT Centralization (ITC), as this role will remain merit and reporting to DSCYF.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Organizes, staffs, budgets and directs a statewide strategic Management Resource Information System.
   
• Establishes long and short-term goals in order to meet strategic objectives of an integrated statewide automated information system.
   
• Monitors and evaluates system requirements in order to meet established goals and objectives.
   
• Develops, plans and implements major software enhancements and applications.
   
• Oversees the training and development of staff and agency personnel on the technical procedural use of system information.
   
• Develops project planning policies and procedures for statewide use.
   
• Implements special projects, responding to various requirements for information not otherwise provided by current system capabilities.

JOB REQUIREMENTS for Strategic Information Systems Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in information technology project management which includes planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on status of IT projects.
2. Three years experience in designing, developing and maintaining information systems.
3. Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

As a condition of employment, all employees must certify that they are fully COVID-19 vaccinated by September 30, 2021; or be required to test for COVID-19 on a weekly basis starting on September 30, 2021; or request an exemption from the COVID-19 vaccination(s) due to health or sincerely held religious beliefs or practices by September 30, 2021.  If hired after September 30, 2021, these certifications or requests must be completed during their initial week of employment. This will be in effect until further notice.  More information can be found here.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.