Business Enterprise Program Director

Recruitment #102226-MCBZ01-350800

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

The Business Enterprise Program Director leads the daily operations, long term planning, and overall direction of the BEP. The BEP Director will need to understand the Randolph Sheppard Act and Vocational Rehabilitation and must ensure the program meets all state and federal requirements while creating meaningful opportunities for licensed blind vendors. This role oversees program policies, performance, financial activity, contracts, equipment, and assigned locations, while also providing guidance, training, and professional development to BEP candidates and vendors. The director works closely with the Blind Vendor Committee, state agencies, businesses, and community partners to resolve operational issues, strengthen relationships, and expand program awareness. Central to this position is the commitment to grow the program, increase vendor participation, and support the long-term success of Delaware’s blind vendors.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Oversees and directs the activities of subordinate supervisors engaged in monitoring and assisting food service facilities operated by visually impaired managers.
  • Develops operational policies and procedures for administrative approval, to evaluate the productivity and profitability of each food service location and the business practices of each visually impaired food service manager.
  • Plans and directs program expansion by developing new markets for food preparation/distribution system and new locations for limited or full  service cafeterias; confers with building and plant managers to promote and evaluate potential; estimates cost of equipment, initial stock/supplies and determines needed renovations; develops budget estimates; submits proposal and budget estimate to superior for approval.
  • Develops long-range menu plans designed to meet the nutritional requirements of a wide variety of consumers; implements control measures to minimize costs related to a large scale food service delivery system.
  • Reviews and analyzes revenues and expenditures, inspection and manager  evaluation reports to determine operating problems and provides technical  assistance to assure compliance with State and Federal regulations and to maintain profitability of operations.
  • Develops training programs designed to provide location managers with  current information on trends and development impacting their businesses.
  • Oversees the preparation of profit and loss statements quarterly for each food service location.
  • Approves requisitions from program generated funds for purchase and repair of equipment..
  • May address businesses, community and civic groups to increase public awareness of program..
  • Reviews bid proposals from vendors and establishes and monitors contractual agreements from vending machine operations.

Job Requirements

JOB REQUIREMENTS for Business Enterprise Program Director
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Three years experience in food service management such as prioritizing and organizing food service activities, large scale menu planning, pricing and cost control, procurement and inventory control.
  2. Knowledge of financial administration such as comprehensive analysis of programs, budgets, projects, services, alternatives, and costs; financial planning, revenue generation, revenue forecasting, expenditure forecasting, cash flow management and establishing internal control.
  3. Knowledge of program administration such as overseeing and directing the development, implementation and evaluation of programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
  4. Knowledge of operations management which includes planning, directing, coordinating, controlling and evaluating operations typically through subordinate supervisors.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. 

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. 

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 


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Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@delaware.gov.