GVI Community Engagement Coordinator

This position is exempt from the State of Delaware Merit System

Recruitment #100223-MUAH03-350700

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Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

This position reports to the Group Violence Intervention, Community Engagement Administrator, and is responsible for providing communication of GVI Support & Outreach goals through a coordinated public relations and public education campaign.  The incumbent also assists with planning and executing GVI Support and Outreach events, programs, and services to meet community needs; conduct press conferences and provide training seminars for the public.  The incumbent is also responsible for recognizing and mediating complex and diverse issues which are frequently controversial and explosive in nature and critical to program operations.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Assists in implementing the GVI Community Engagement Plan (i.e., planning community events and programs, running social media accounts, and serving as liaison between community at large and GVI)
  • Collects stories, photos, data, etc. to use across social media platforms and in external communications collateral
  • Drafts and edits internal and external communications collateral including newsletters, brochures, one-pages, social media content, and video content.
  • Assists in planning GVI community events and public education campaigns and programs that meet community needs.
  • Gathers, organizes, and formats information related to GVI goals, objectives, and services.
  • Promotes GVI image consistent with the overall direction of the program.
  • Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies.
  • Encourages participation in the use of GVI community services.
  • Assists in coordinating and conducting community meetings, media events or educational programs.
  • Maintains contact with the public and GVI partners to enhance the perception of GVI services
  • Manages GVI ConvertKit CRM by updating contacts, uploading quarterly newsletter, and writing email blasts 
  • Assists in managing information gathering through focus groups, open forum, surveys, etc. from the general public, target population, and stakeholders
  • Assists in updating annual GVI Community Engagement Plan
  • Assists in developing and monitoring data collection system
  • Serves as secondary community contact for GVI

Job Requirements

Job Requirements for GVI Community Engagement Coordinator
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Bachelor’s degree in Mass Communications, Public Relations, Marketing, or related field.
  2. Knowledge and familiarity with Canva, InShot, and other media creation applications.
  3. Knowledge and familiarity with Instagram and Facebook business accounts. 
  4. Knowledge and familiarity with ConvertKit, MailChimp, or other CRM server.
  5. Three years experience in content creation; including video editing.
  6. Three years experience in implementing strategic communications plans.
  7. Three years experience in implementing strategic community engagement plans.
  8. Three years experience in creating and editing communications collateral such as branded presentations, newsletters, pamphlets, or brochures.
  9. Three years experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information using print, broadcast, or electronic media.
  10. Three years experience in public speaking which includes gathering, preparing, and presenting information to the public.
  11. Three years experience in planning public events, campaigns, programs, or services to meet community needs.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and resume are evaluated based upon your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and resume to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.