Museum/Historic Site Supervisor

This class is responsible for supervising the operations of museum/historic sites and visitor services.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Plans, assigns, reviews and evaluates the work of subordinate personnel; interviews job applicants and recommends hiring; establishes and conducts staff development sessions, e.g., tour content, professional communication techniques, etc. to enhance services provided.  
   
• Monitors and evaluates museum/historic site operations and maintains liaison with tenants, special interest groups, community and government officials, contractors and others. Reports daily operational activities/problems to museum administrators/curators. Monitors procedures for handling revenues. Recommends and implements new/revised policies, procedures and activities.
   
• Develops interpretative, creative, and age appropriate tour programs of historic sites including brochures and guides.  Participates with Curators in the planning, research, development and implementation of education outreach activities and proposals for thematic tours that complement the goals and objectives of the Division.
   
• Coordinates activities with Curators regarding exhibit installation, site furnishing plans, collections conservation, revising/ supplementing interpretative activities and other curatorial functions.
   
• Assists with the development of community based special events and celebrations by networking with community leaders, service organizations, special interest groups, historical societies and actively participating in planning meetings and coordinating functions.
   
• Schedules tours of the museums/historic sites, assesses special needs for group tours, and oversees the surveillance of visitors, buildings and contents. May conduct guided tours of museums/historic sites.
   
• Conducts museum related activities such as preparing and conducting presentations, press releases, proposing draft designs for promotional and marketing materials, participating in pre-bid meetings and contractual progress meetings, and assisting with the development of exhibits.
   
• Prepares and writes a variety of operational reports such as sales, visitation, staff schedules, etc., using established forms or formats.

JOB REQUIREMENTS for Museum/Historic Site Supervisor
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Six months experience in public relations, media relations or communications such as establishing and promoting a positive image with the public, informing or influencing specific audiences through the use of internal and external communications such as public forums, journalism, writing, marketing, advertising, promotions, or special events.
2. Six months experience in museum practices such as collection management, research, exhibit design, management and handling of collections, preservation or maintenance of historic buildings, conducting museum educational programs or tours.
3. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
4. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

As a condition of employment, all employees must certify that they are fully COVID-19 vaccinated by September 30, 2021; or be required to test for COVID-19 on a weekly basis starting on September 30, 2021; or request an exemption from the COVID-19 vaccination(s) due to health or sincerely held religious beliefs or practices by September 30, 2021.  If hired after September 30, 2021, these certifications or requests must be completed during their initial week of employment. This will be in effect until further notice.  More information can be found here.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.