|Opening Date||10/4/2022 12:00:00 AM|
|Closing Date||10/17/2022 11:59:00 PM|
|Type of Recruitment||Casual/Seasonal|
|Shift Hours||8:00 a.m. - 4:30 p.m.|
(Legislative Ave, Dover, DE, 19901)
|Contact Name||Employment Services|
Supervision is provided by the IT Director for the Delaware General Assembly. Duties include liaising between end users and the Department of Technology and Information’s (DTI) Service Desk. Duties include reviewing outstanding service requests and providing information to fill gaps, assisting with gathering information for procurement and keeping inventories for supplies, learning, coordinating with AV techs as the support the conference room AV equipment and being POC for end users, running basic test cases for QA as needed, and other duties as determined by the IT Director. Principal contacts are with Director and Deputy Director of IT.
This class is responsible for performing work in three distinct areas:
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
The application and resume are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the resume to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.