Management Analyst II

This position is exempt from the State of Delaware Merit System.

Recruitment #092022-J65711-20300

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Summary Statement

Nature and Scope: This is the second level responsible for coordinating and conducting studies to provide technical assistance and recommendation to division components.

  • Reports to an administrative or technical superior and works under well defined policies. 
  • Review and analyzes managerial practices and procedures including organization, procedural techniques, decision making, communications, staffing and management controls within a division. 
  • Participates in studies in which needs and problems are identified, objectives are clarified and defined and alternate approaches are explored and assessed. 
  • Performs short-and-long-term analysis for use in revisions and modification of operational programs and policies. 
  • May involve instructing training courses as required. 
  • Evaluates statistical data and may forecast manpower and operating costs. 
  • Monitors services provided by agency staff and/or outside agencies for operational and fiscal compliance with departmental, state and federal rules and regulations and/or to determine if services meet operational goals and objectives.
  • Writes proposals, procedural manuals, special and routine reports.
  • Contacts include internal and external agencies regarding fiscal, operational and managerial adherence to state, department and division rules and regulations. 

Job Requirements

Minimum Qualifications: Please address each item separately on the Minimum Qualification page of the application. Resumes may not be substituted for the application. Applicants must have education, training and/or experience demonstrating competence in each of the following areas. Failure in any one area will result in a rating of "Not Qualified".

  • Six months experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures. 
  • Six months experience in descriptive statistics such as the mean, median, mode or standard deviation. 
  • Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures. 
  • Six months experience in narrative report writing.
  • Knowledge of designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
  • Knowledge of making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.  

Additional Posting Information

Attachments to Applications:
  • Please do not submit copies of evaluations, letters of reference, training certificates, or college transcripts unless requested. 
  • If supplemental information is requested by the posting, be sure to include it when you submit your application prior to the closing date. 
  • Applications or additional information will not be accepted after the closing date. 
  • Resumes will not be accepted unless accompanied by the application. 

Conditions of Hire

  • A satisfactory criminal background check is required as a condition of hire and to maintain employment.
  • Direct deposit of paychecks is required as a condition of employment.
  • Statewide travel is a requirement of the job. 

Benefits

  • Full-time New Castle County State of Delaware Judicial Branch employees are eligible for FREE parking!
  • This position may be eligible for an Alternative Work Schedule or to Telework after successful completion of the employee's initial probationary period.
  • To learn more about the State of Delaware's comprehensive benefit package, please visit the website at https://dhr.delaware.gov/benefits . 

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.