Program Analyst and Evaluator (Management Analyst III)

This position is exempt from the State of Delaware Merit System

Recruitment #091126-MUAH04-130100

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Introduction

The Office of the Inspector General (OIG) has been recently established as an independent and nonpartisan agency to detect and deter fraud, waste, abuse, mismanagement, and corruption in or affecting state government.

Summary Statement

The incumbent will be engaged in leading and conducting complex evaluations and studies, collecting and analyzing data, evaluating options, and recommending alternatives across a diverse range of complex management and operational areas spanning across the state government. In carrying out these functions, the incumbent often will be required to operate with substantial autonomy, and they also will support the work of OIG investigators and other personnel on complex matters and issues under review. In addition to such externally facing functions, the incumbent also will be expected to provide expert analysis and recommendations with regard to a wide variety of complex issues related to the operations and functions of the OIG. The incumbent will be required to obtain certification within 3 years of hire in at least 1 of the following fields: evaluation, auditing, and/or investigations.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of similar kind not specifically listed here.

  • Works under the supervision of the Inspector General, Deputy Inspector General, and/or Investigative Supervisor as appropriate for the project.
  • Directs the preparation, administration, and completion of highly complex and varied interdepartmental management and operational evaluations, studies, and reviews across the full range of state agencies and others within the scope of the OIG’s work. Assesses areas for management and operational improvements and develops and makes recommendations and suggests alternatives for proper courses of action to address and achieve resolution of such issues.
  • Formulates scope of studies in which needs and problems are identified, objectives are clarified and defined, and approaches are explored and assessed, all consistent with applicable national standards for such evaluative work.
  • Plans and conducts data collection and statistical and other studies related to agency or other governmental management and operations, labor markets and economic conditions, and other relevant areas of interest.
  • Supports OIG investigators and other office personnel with research, data collection, and analysis, and otherwise as requested.
  • Oversees and participates in monitoring and assessing external services provided to agencies and governmental entities under review, as well as internally with regard to the varied programs and operations of the OIG, examining compliance with laws, rules, regulations, policies, and procedures, as well as the economy, efficiency, and effectiveness of such operations.
  • Develops/designs systems for evaluating the effectiveness of operations and management in meeting established and other goals and objectives, both in external reviews and within the OIG.
  • Identifies program, operational, and/or financial management needs of entities under review and within the OIG.
  • Participates in committees, task forces, councils, and commissions within the oversight community, state government, and otherwise as directed or approved by the Inspector General.
  • Participates in evaluations and reviews concerning grant applications or requests for funding or programmatic changes of entities under OIG review and within the OIG itself, and makes recommendations regarding the substance and procedures applicable to same.
  • Participates in the assessment of the budget available for entities under OIG review to accomplish their goals and objectives, as well as assisting as requested in the preparation and maintenance of the OIG budget; develops, formulates, and participates in the implementation of policies and procedures relating to such matters.
  • May plan, assign, review, and evaluate the work of subordinate or other staff.
  • Contacts include agency leadership and counterparts on external evaluations and reviews, and the Inspector General and other OIG management on internal matters, in both instances explaining analysis, findings, and proposed recommendations, resolving differences, securing coordination and cooperation in current and proposed evaluations, studies, and reorganizations both outside and within the OIG.
  • Tracks progress made on external and internal recommendations for improvement, with ongoing dialogue as to hurdles faced and means to address them.

Job Requirements

JOB REQUIREMENTS for Evaluator and Program Analyst (Management Analyst III)

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.

  1. Three years experience in conducting studies or analyses, including evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met, and compliance with laws, rules, regulations, policies and procedures.
  2. Three years experience in descriptive statistics, such as the mean, median, mode, or standard deviation.
  3. Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.   
  4. Six months experience in designing studies or analyses, including determining study goals and objectives, information needed, data sources, sampling and collection methods.
  5. Six months experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
  6. Six months experience in narrative report writing.
  7. Knowledge of inferential statistics, such as correlation, t-tests, f-tests or analysis of variance.

Additional Posting Information

The incumbent may work at the Warr Building (60 Loockerman Plaza, Dover, DE 19901) or Carvel State Office Building (820 N. French St., Wilmington, DE 19801) based on and consistent with operational needs

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. 

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. 

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 


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Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@delaware.gov.