Case Processor (Administrative Specialist - Merit comparable)

Delaware's Attorney General, the State's chief law enforcement officer, has a broad responsibility to combat crime, uphold civil rights, safeguard families, fight fraud, and protect consumers in the First State.

In meeting this mission, Attorney General Kathy Jennings is supported by teams of talented lawyers and staff in the Criminal, Civil, Family, Fraud and Consumer Protection, and Civil Rights and Public Trust Divisions. Each of the more than 500 staff who work in the Office of the Attorney General are dedicated to serving all Delawareans with integrity and passion.

Deputy Attorneys General, with critical support from criminal special investigators, victim service specialists, paraprofessionals, and administrative staff, prosecute criminal cases, enforce consumer laws, provide counsel to state agencies, ensure the public's access to open government, protect the abused, and much more.

The Delaware Department of Justice seeks a Case Processor (Administrative Specialist I – Merit Comp) to join the Criminal Division in New Castle County. Case Processors are assigned to support specific units within the Division, including the Misdemeanor Trial Unit (MTU) and the Felony Screening Unit (FSU). At this time, the DOJ has an immediate need for a Case Processor in the Misdemeanor Trial Unit (MTU).

Case Processors in the Misdemeanor Trial Unit are responsible for administrative support through the life of a case, from creation to adjudication. Duties include creating and maintaining physical and electronic case files, preparing charging documents, accessing and printing records from LEISS, JIC, and CJIS, and overseeing file organization and storage. They manage multiple calendars, pull files for scheduled matters, and close files post-adjudication. Interaction with the courts and law enforcement is frequent and includes requesting and obtaining both electronic and physical evidence, as well as ongoing communication with court staff. Case Processors in this unit may also be called upon to provide coverage and support for other units within the Criminal Division as needed.

Case Processors in the Felony Screening Unit focus on front-end case preparation and intake support. Duties include preparing charging documents, restitution letters, and other filings for the courts; accessing and printing documents from CJIS and JIC; managing calendars and pulling associated files; and closing preliminary hearing and plea files in case tracking and CJIS systems. They also assist with transferring files to trial units and tracking those transfers. Case Processors in this unit rotate coverage at the intake scheduling desk and may provide additional assistance to other Case Processing staff or the CPU Supervisor. The role requires frequent interaction with the courts and law enforcement, particularly in scheduling intakes and coordinating bail reduction and video bail calendars.

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. One year of experience in performing office support work such as drafting routine correspondence, reports, or logs, operating office equipment, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages, or maintaining files and supplies.
2. One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking and monitoring activities.
3. One year of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data. 
4. Six months’ experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.  

• Please be sure to upload a recent copy of your resume, as you complete the application process for this posting.
• This position is exempt from the State of Delaware Merit System
• This posting may close before 12/4/2025 upon filling the vacant position(s). 

• Criminal background check: A satisfactory criminal background check is required as a condition of hire. 
• Direct deposit of paychecks is required as a condition of hire.
• Applicants must be legally authorized to work in the United States.

Department of Justice Benefits Include:

• May be eligible Loan forgiveness (State and Federal).
• State of Delaware healthcare plan.
• State of Delaware pension plan.
• Over 4 weeks of vacation per year.
• 3 weeks of paid sick leave per year.
• 12 weeks of paid parental leave.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.