C/S Project Manager II

Recruitment #082426-MAIB02-350200

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Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

The Division of Medicaid and Medical Assistance (DMMA) is seeking a Casual/Seasonal Project Manager to support initiatives managed by the Office of the Chief Medical Officer, including projects related to behavioral health, clinical innovation, Medicaid program improvement, and pilot programs. The position will support complex initiatives that require coordination across DMMA staff, healthcare providers, contractors, vendors, and other stakeholders. This is advanced level project management work responsible for planning, designing, evaluating, and ensuring the successful delivery of projects in the agency and related stakeholders in alignment with the organization’s strategy, mission, goals, and objectives. Work includes preparing and completing project plans, ensuring achieving operational objectives, and meeting financial and operational milestones for project completion.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.

  • Manages the full lifecycle of State of Delaware projects from initiation through implementation including planning, designing, monitoring, and controlling requirements, costs, schedules, resources, staffing, testing, and quality assurance.
  • Develops and obtains approval of activities as required based on the size, priority, complexity, and risk of the project.
  • Selects, interprets, tailors, and utilizes predictive and adaptive project management tools and methods.
  • Partners and collaborates with customers, business process owners, management, and end users to develop a detailed project plan considering the scope, risks, and requirements, prioritizes and organizes requirements for clarity and feasibility, and verifies the timing, quality, and cost of deliverables.
  • Aligns project requirements, scope, and objectives with the overall business strategy and takes corrective action or makes adjustments to ensure all project milestones are completed in a timely manner.
  • Measures project performance and conducts statistical and other analyses such as risk analysis and stakeholder analyses, addresses issues, risks, and change orders as they arise, and provides recommendations to stakeholders based on findings.
  • Manages and monitors progress against the project plan to inform the project portfolio, and schedules status reviews including quality assurance and other assessments and process reviews.
  • Integrates service delivery with lean continuous improvement, business analysis, and change management resources providing updates, information and coordinating project management activities as needed with program team members.
  • Maintains effective lines of communication with customers, business process owners, management, and end users and ensures agreement to any project changes.
  • Coordinates internal resources and vendors (contractors) for the execution of projects.
  • Utilizes modern tools and software platforms for project management and adheres to a consistent approach for maintaining project management methods, models and artifacts.
  • Travels to various state office locations within Delaware as required.
  • Prepares a variety of statistical, narrative, and other status or progress reports.
  • Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
  • Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for Project Manager II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Completion of a state-approved continuous improvement training program OR completion of a professional project management certification such as Project Management Professional (PMP) or Certified Associate in Project Management (CAPM). 
  2. Two years’ experience in project management such as planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on the status of projects.
  3. Two years' experience in facilitating project meetings to elicit information, define business processes and requirements, and monitor the progress/status of projects.  
  4. One year of experience in conducting statistical and other analyses to measure project performance including project health, status, and outcomes, and recommending improvements based on findings.
  5. Six months’ experience in designing, prioritizing, and defining the scope of projects including selecting appropriate project management tools, methods, and techniques.

Additional Posting Information

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. 

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. 

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 


Click on a link below to apply for this position:

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Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@delaware.gov.