Senior Telecommunications Technologist

Looking for a rewarding career in the fast-paced technology industry? Look no further!

The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. 

Employment with DTI is an opportunity to work in a collaborative environment that offers opportunities for professional development. DTI employees have the chance to work with 'best in class IT companies' offering our employees experience operating with some of the most talented in their field.

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale.

To learn more visit DTI’s Website at https://dti.delaware.gov/

DTI offers a robust hybrid work policy for employees whose job duties are conducive to working remotely.

The focus of this position is on implementing the architecture and the engineering processes and best practices to enable the foundational infrastructure (compute, network, storage, and service availability) required for application hosting in a public cloud. Primary duties are for all aspects of the infrastructure including, but not limited to, design, provisioning, cloud management tooling, monitoring, and orchestration. 

Core Technologies:

• Public cloud infrastructure concepts and technologies
• Automating processes with a scripting language
• Configuration management tooling
• Software version control system

Incumbents work under general supervision of a Telecom Technologist Lead. Employees are assigned duties that provide skilled technical support and project leadership to solve complex business and technology problems. The incumbent serves as a primary point of contact that partners with internal business and development stakeholders to develop infrastructure architecture that supports the rapidly growing and evolving infrastructure needs. The role is responsible for maintaining and creating relevant and up-to-date infrastructure documentation for all deployed systems and cross-training. This position serves as the Level/Tier 3 support and escalates more complex issues. Provides training and mentoring for less experienced team members as needed.

Selective Requirements must be met in addition to the job requirements.  Applicants who do not possess the selective requirement will not be qualified.

• Applicant must possess a high school diploma or GED.

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

• Possess a Bachelor’s degree with emphasis in Computer Science, Information Systems, I/T discipline or a related field.
• Cloud Architecture/Engineering/Security related certifications preferred.

Essential functions are fundamental, core functions common to this position and are not intended to be an exhaustive list of all job duties for the position. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Build, design, deploy, maintain and lead the implementation of public cloud infrastructure solutions across multiple offerings, e.g. AWS, Google Cloud, and Microsoft Azure.
• Manage and optimize public cloud environments in accordance with DTI security guidelines.
• Provide foundational infrastructure for public cloud (compute, storage, network, security, and service availability).
• Provide developer-friendly cloud onboarding, account creation and management for supported cloud providers. 
• Provide cloud network services to enable a fast and resilient hybrid cloud with built in security capabilities. 
• Collaborate with engineering and developer teams to identify and implement optimal cloud-based solutions.
• Deliver industry standard tooling and capabilities needed to enable a public cloud strategy.
• Utilize industry standard tools and best practices to automate infrastructure provisioning, configuration, and management.
• Develop, cascade, and enforce engineering best practices using modern Software Design Life Cycle (SDLC) that enables CI/CD (continuous integration/continuous delivery) and favors automation, auditability, automated testing, infrastructure, and policy as code. 
• Educate teams on the implementation of new cloud-based initiatives, providing associated guidance as required.
• Provide technical leadership in the design of highly complex cloud systems. 
• Drive client satisfaction by identifying and developing process improvement and automation initiatives while ensuring compliance of solutions to operations roadmap.

JOB REQUIREMENTS for DTI Senior Telecom Technologist

Applicants must have education, training and/or experience demonstrating competence in each of the following areas: 

• Possess a minimum of two (2) years of experience automating tasks with a scripting language.
• Possess a minimum of two (2) years of experience developing CI/CD pipelines.
• Possess a minimum of four (4) years of experience working in a distributed, cloud-based environment using Azure/AWS/GCP
• Possess a minimum of one (1) year of experience working with Microsoft Office applications and virtual meeting tools.
• Possess good communication (verbal and written) and presentation skills.

DTI retains the right to close the job posting prior to the listed application deadline, should a business need warrant it.

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.

All applicants must be legally authorized to work in the United States. DTI participates in the Federal E-Verify system where we will provide the federal government with each Executive Branch new hires Form I-9 information to confirm that you are authorized to work in the U.S.  For more information visit our Job Seeker Resource web page.

DTI does not provide employment-based sponsorship.

DTI’s Benefits to Include:

• Group Health Plan, Dental Plan, Vision Plan, Prescription, Flexible Spending (Health and Dependent Care), Long & Short Term Disability Insurance, Group Universal Life Insurance, Accident & Critical Illness Insurance, Health Management Programs.
• 21 paid vacation days, 15 paid sick days, 13 paid holidays, Up to 12 weeks paid Parental Leave.
• Tuition reimbursement up to $4,000 annually.
• State funded learning opportunities, mentor programs and professional development opportunities.
• Employee Assistance Program: Access to support services such as Professional Counseling Services, Legal Services, Financial Services.
• Employer & Employee Funded Pension Plan as well as an Employee Funded Retirement Savings Plan available.

To learn more about the State’s comprehensive benefit package please visit our website at Delaware State Employee Benefits

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at https://statejobs.delaware.gov/

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

Ongoing application review