Disability Determination Services Deputy Director

Disability Determination Service (DDS) is the state agency that processes Social Security Disability claims under Titles II and XVI of the Social Security Act. We are the only DDS in Delaware and receive all disability claims in our state. We provide quality customer service to Delawareans through timely and accurate disability decisions.

The Disability Determination Services (DDS) Deputy Director manages all DDS units efficiently and effectively, in collaboration with the federal Social Security Administration to ensure annual goals and objectives are met. As Deputy Director, you will interpret and provide guidance on Social Security Administration laws, rules, regulations, standards, policies and procedures. You will serve as the liaison between the Delaware Disability Determination Services and the Social Security Administration.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Oversees and directs, through subordinates or supervisory staff, a major section, either disability determination service, vocational rehabilitation service or administrative services.
• Ensures compliance with all applicable state and federal laws, rules, regulations and policies.
• Determines staffing needs, sets standards for performance, establishes performance evaluation procedures and recruits new staff for the purposes of performance and production.
• Develops and ensures that production goals are met by taking all necessary action through staff and resource utilization.
• Oversees and directs the planning, implementing and evaluating of all ongoing programs.
• Assesses the need for, oversees, and directs the development and implementation of new programs that meet changing priorities or new national program initiatives.
• Develops budgets and monitors expenditures.
• Develops new policies and programs to meet the changing needs of disabled people.
• Represents the Division at conferences, meetings and serves on local, regional and national committees related to Divisional programs.
• Handles special assignments at the discretion of the Director.
• May serve as Acting Director in the absence of the Director.

JOB REQUIREMENTS for Vocational Rehabilitation Deputy Director
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Disability Determination Services:

1. Three years experience in disability determination program administration such as overseeing and directing the development, implementation and evaluation of disability determination programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
2. One year experience in budget administration which includes managing, developing, analyzing and implementing budgets; developing strategic plans and establishing internal control.
3. One year experience in interpreting and ensuring compliance with Social Security Administration laws, rules, regulations, standards, policies and procedures.
4. One year experience in developing policies and procedures.
5. One year experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

At the State of Delaware, we invest in our people and support them in and outside of the office. Our employees enjoy a total compensation package that far exceeds the value of their base salary. We offer comprehensive benefit plans that will give you peace of mind and security. Below is a list of benefits that are offered to eligible employees:

Health and Well Being

*Health Benefits, Dental Insurance, Vision Insurance

Just In Case

*Disability Insurance, Group Universal Life Insurance

Your Future

*Retirement Benefits, Deferred Compensation

Professional Growth

*Training and Development Programs

Work Life Balance

*Paid Leave, Paid Holidays, Paid Parental Leave, Alternative Work Schedules

More Benefits

*Flexible Spending, Pre-Tax Commuter Benefits, Accident and Critical Illness Insurance

Visit Statewide Benefits for more information!

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. 

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. 

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.