Division Director

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

This Division Director position will provide leadership and direction for the Division of Health Care Quality (DHCQ). DHCQ protects residents and patients in licensed and certified Delaware facilities and health care agencies. Services include, but are not limited to, Long-term Care (LTC) Licensing and Certification, Acute/Outpatient Health Facilities Licensing and Certification, facility monitoring, investigations, and maintaining the Certified Nursing Assistant (CNA) Registry. The Director will ensure adherence to all Department, State and Federal laws and regulations regarding Centers for Medicaid and Medicare Services (CMS) regulations that pertain to the work of the Division.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Serves as a member of the DHSS Cabinet Secretary’s Executive Team requiring attendance and participation at various high-level leadership meetings.
• Supports efforts to address issues identified through the legislative Long-Term Care and Memory Care Task Force and the Aging-In-Place Working group.
• Supports the enforcement of compliance with state and federal regulations.
• Ensures appropriate investigation of complaints of alleged abuse, neglect, mistreatment, and financial exploitation within long term care agencies.
• Builds and manages a leadership team and their direct reports, through an internal functional organizational structure, who can fulfill the mission and objectives of the division.
• Aligns staff performance plans with key department, Office of the Governor, legislative objectives, and federal requirements.
• Provides oversight for resource development and budget management. Responsibilities include: preparing the Division’s annual operating budget of $7.9 M and working with the Governor’s budget Office and legislature through the Budget approval process, managing the budget based on sound accounting practices, complying with audits, and ensuring services are provided within budget limitations and developing and managing grants.
• Develops and leads implementation of Division level strategic and program spending plans in coordination with the Office of the Secretary. 

Please attach a Resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training, and/or experience meets each job requirement and preferential requirement including employer, experience/responsibilities and dates (month/year) of employment/training. Applicants must have education, training and/or experience demonstrating competence in each of the following areas.

1. Experience with long term care and resident and client protection.

2. Experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

3. Experience in developing policies, procedures, and regulations. Enforcement of policies, procedures, and regulations is preferred.

4. Experience in budget administration which includes managing, developing, analyzing and implementing budgets; developing strategic plans and establishing internal controls.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.  You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.