Senior Human Resources Technician

The Department of Services for Children, Youth and their Families' (The Delaware Children’s Department) primary responsibility is to provide and manage a range of services for children who have experienced abandonment, abuse, adjudication, mental illness, neglect, or substance abuse.  Our services include prevention, early intervention, assessment, treatment, permanency, and after care.

 

We offer desirable career opportunities, attracting and retaining proud and talented employees who are motivated to think of the child first in all that they do.  The Department is the perfect place to kick-start your career!

 

For more information, please visit https://kids.delaware.gov/.

Start your career and gain valuable experience in Human Resources. This position support the DSCYF Human Resources Office and will provide direct customer service regarding benefits, pay, pensions, eSTAR and leave management at the technician level, and assisting with other sections of HR as needed. The incumbent will also provide information to employees, supervisors and various levels of management on a wide variety of HR related topics and provide excellent customer service to internal and external customers.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Review and prepare all human resources transactions for accuracy and compliance with merit rules, federal/state guidelines and departmental procedures.
   
• Provide information and guidance to employees, applicants, supervisors, and managers  in areas of assigned human resources responsibilities regarding the processes, procedures and program requirements.
   
• Research and resolve a myriad of problems associated with employee and applicant circumstances.
   
• Prepare memos, letters, reports and general correspondence in support of human resources activities.
   
• Represent department/agency at human resources meetings and job fairs.
   
• May provide technical assistance, training  and oversee the work of lower level employees.

JOB REQUIREMENTS for Senior Human Resources Technician
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Possession of Bachelors degree or higher in Human Resource Management, Public Administration, Business Administration, Psychology, Sociology, Behavioral Science, Political Science or related field.

         OR

• Possession of a SPHR, PHR, IPMA-CP, IPMA-CS or equivalent professional human resource certification OR for current State employees, the Statewide Human Resources Certification. 

         OR 

1. One year experience in processing human resource transactions in areas such as pay, benefits, applicant services, labor relations or employment practices in accordance with laws, rules, regulations, policies and procedures; providing guidance and information to others; researching and resolving problems.
2. One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check: A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.