DTI Change Management Specialist

Looking for a rewarding career in the fast-paced technology industry? Look no further!

The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. 

DTI employees have the opportunity to work with “best in class IT companies” offering our employees experience operating with some of the most talented in their field.

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale.

To learn more visit DTI’s Website at https://dti.delaware.gov/

DTI offers a robust hybrid work policy for employees whose job duties are conducive to working remotely.

Department of Technology and Information Change Management Specialist will assist the Change Management Team Manager in providing support to the State of Delaware’s business organizations (state agencies and school districts) through the transformational processes involving change. The Change Management Specialist will play a key role in helping projects (change initiatives) meet business objectives. They will focus on the people side of change – including changes to business processes as well as systems and technology. This individual will drive successful change and organizational value.

Primary responsibilities include the development, documentation, and execution of a sound and successful change management strategy that minimizes resistance and maximizes engagement. The Change Management Specialist will work to drive faster adoption, greater ultimate utilization and higher proficiency on the changes impacting employees in the organization such that business results are achieved.   

Position will require the ability to work with project team members, leadership sponsors and end users to ensure that business organizations understand and follow through with the changes necessary through reengineering and new system development and transitions.  

The individual must possess effective communication skills, be highly organized, detail oriented, able to work independently and able to form trusting and lasting relationships.

JOB REQUIREMENTS for DTI Change Management Specialist

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Possess project management knowledge and a minimum of five (5) years’ experience working successfully with a wide range and large number of people and/or organizations on projects involving technology.
• Possess a minimum of five (5) years’ experience handling the complexities of technology driven change management, including user interaction, training development/delivery, and communication planning, development and delivery.
• Possess a minimum of five (5) years’ experience in developing effective methods to communicate with a variety of audiences, including oral, written and electronic communications.
• Possess a minimum of three (3) years’ experience in coaching executive leaders and managers in their roles as change leaders.
• Experience working with all Constant Contact and all aspects of Microsoft Office applications.

DTI retains the right to close the job posting prior to the listed application deadline, should a business need warrant it.

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.

All applicants must be legally authorized to work in the United States. DTI participates in the Federal E-Verify system where we will provide the federal government with each Executive Branch new hires Form I-9 information to confirm that you are authorized to work in the U.S.  For more information refer to our Job Seeker Resources web page.

DTI does not provide employment-based sponsorship.

DTI’s Benefits Include:

• Group Health Plan, Dental Plan, Vision Plan, Prescription, Flexible Spending, Long & Short Term Disability Insurance, Group Universal Life Insurance, Accident & Critical Illness Insurance, Health Management Programs.
• 21 paid vacation days, 15 paid sick days, 13 paid holidays, Up to 12 weeks paid Parental Leave.
• Tuition reimbursement up to $4,000 annually.
• State funded learning opportunities, mentor programs and professional development opportunities.
• Employee Assistance Program: Access to support services such as Professional Counseling Services, Legal Services, Financial Services.
• Employer & Employee Funded Pension Plan as well as an Employee Funded Retirement Savings Plan available.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/ 

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

Ongoing Application Review