Human Resource Information System (HRIS) Administrator II

Recruitment #062222-MACI08-100200

Summary Statement

This is the second administrator level of professional HRIS work for Operations supporting the HRIS production applications and multiple functions such as Human Resources, Benefits, Payroll and Time and Attendance. This position is responsible for providing systems analysis, operations management, and strategic leadership to major integrated enterprise-wide management information systems. This work is at the Statewide level and includes responsibility for the development and implementation of strategic initiatives that include the administration of new applications, systems, and programs.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Provides central support for HRIS applications, helpdesk operations and/or data reporting to end users which include all state agencies, school districts, charter schools and higher education, vendors and to other central organizations such as counties and municipalities.
  • Researches and resolves customer inquiries/requests, or system problems, performs scheduled activities, recommends solutions or alternate methods to meet requirements.
  • Processes data change requests to update or correct data in the system, and resolves issues and user access/security; documents and tracks customer inquiries and resolutions using an internal automated system.
  • Explains and applies state and federal laws, rules, regulations, policies and procedures pertaining to statewide HRIS.  
  • Maintains data integrity by running queries, analyzing data and communicates this information to end users.
  • Participates in HRIS business requirements analysis, system testing and change management of system implementations, upgrades, patches and enhancements.
  • Runs, maintains and supports a variety of reports or queries utilizing appropriate reporting tools for ongoing customer needs.
  • Runs and monitors system processes to ensure accuracy of data.
  • Maintains, reviews and verifies table configuration in system.
  • Reviews existing business processes, policies and procedures, identifying opportunities for process improvement and increased efficiency.
  • Attends meetings for process deadlines, issue and root cause identification, options for solutions, transition and hand-off. 
  • Updates HRIS procedures and job aids for staff and end users.

Job Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Three years’ experience in human resource information systems (HRIS) administration which includes planning, organizing, coordinating, and implementing the overall HRIS operations in an organization for at least one functional area such as Human Resources, Pension, Benefits, Payroll or Time and Attendance.
  2. Three years’ experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.
  3. Two years’ experience in information systems project management which includes planning, scheduling  , staffing, coordinating, controlling, monitoring, evaluating, and reporting on status of information systems projects.
  4. One year of experience in strategic leadership which includes strategic planning to identify, initiate and implement continuous improvement opportunities that ensure alignment with business and strategic objectives.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.


To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.