DTI Administrative Specialist

Looking for a rewarding career in the fast-paced technology industry? Look no further!

The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. 

DTI employees have the opportunity to work with “best in class IT companies” offering our employees experience operating with some of the most talented in their field.

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale.

To learn more visit DTI’s Website at https://dti.delaware.gov/

DTI offers a robust hybrid work policy for employees whose job duties are conducive to working remotely.

The DTI Administrative Specialist applies agency laws, rules, regulations, policies and procedures in maintaining and processing agency information. Maintains confidentiality and privacy of information.

The incumbent will be on a rotating schedule performing telephone coverage and Front Desk Receptionist duties as assigned. This position will rotate with two other administrative support specialists for covering the front desk as well as supporting various DTI Team Director positions.

Creates official agency word processing documents, databases, spreadsheets, original displays and presentations, forms, brochures and other publications using agency standard software packages.

Reviews, verifies accuracy and corrects errors in timesheet reporting and leave management systems for team staff and contractors as assigned.

Serves as liaison with the public, clients and customers, agency staff, vendors and contractors to exchange information and explain agency services, laws, rules, regulations, policies and procedures.

Assures effective coordination of operational and administrative functions in DTI.

Establishes tracking and monitoring systems and conducts follow up to ensure effective resolution of matters.

Obtains, organizes and drafts technical and administrative material necessary for public information or departmental use. Collects and compiles data to prepare reports and provide supporting documentation.

Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient office operation. Maintains voicemail, email, calendars and scheduling for individuals, conference facilities, building operations and DTI management and staff. Facilitates meetings, videoconferences, teleconferences and other aspects of operational effectiveness.

Maintains and controls data and/or filing systems to ensure effective, accurate and easily retrievable documentation of operations, program and project activities.

Selective Requirements must be met in addition to the job requirements.  Applicants who do not possess the selective requirement will not be qualified.

• Possess a minimum of 2 years of experience using Microsoft Office programs such as Microsoft Word, Excel, PowerPoint and Outlook.

JOB REQUIREMENTS for the DTI Administrative Specialist:

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Possession of a High School Diploma
• Continued education, coursework or experience in related administrative skills, practices and procedures.
• Possess a minimum of 3 years experience in office environment, business practice or related activity such as coordinating administrative operations/functions.
• Experience in standard computer software packages for document creation, data manipulation, forms creation and presentation skills.
• Experience in information collecting, compiling, analyzing and presenting information/data from multiple sources to assist administrative/managerial staff.
• Function under minimal supervision with quality and effectiveness.

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.

All applicants must be legally authorized to work in the United States. DTI participates in the Federal E-Verify system where we will provide the federal government with each Executive Branch new hires Form I-9 information to confirm that you are authorized to work in the U.S.  For more information refer to our Job Seeker Resources web page.

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.