Unemployment Insurance Tax Operations Supervisor

Recruitment #061422-MABZ25-600600

Summary Statement

An incumbent in this class is responsible for supervising Unemployment Insurance (UI) account assessment, account management and/or collections enforcement work activities on a statewide basis.  

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Plans, assigns and reviews the work of staff involved in specialized areas associated with status and charge determinations, assessment activities, recording and reporting payment transactions, delinquent account status, repayment agreements, compromise of claims, identifying and/or initiating judgement activities to ensures compliance with applicable State and Federal laws and regulations.
     
  • Assists in developing and implementing UI operational policies and procedures to meet state and federal requirements.
     
  • Assists in the development or modification of UI program systems.
     
  • Provides technical UI assistance to Deputy Attorney General in litigation matters.
     
  • Prepares statistical, financial and/or narrative reports.

Job Requirements

JOB REQUIREMENTS for Unemployment Insurance Tax Operations Supervisor
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in tax auditing which includes auditing tax documents and records to determine tax liability in accordance with Generally Accepted Auditing Standards, including assessment of internal and external controls.
  2. Six months experience in auditing business tax returns which includes auditing business tax documents and records to determine tax liability in accordance with Generally Accepted Auditing Standards and assessing internal and external controls.
  3. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  4. Six months experience in narrative report writing.
  5. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.