Fiscal Associate II

This position involves the application of complex fiscal/financial/auditing functions in connection with reviewing and processing documents and assisting taxpayers in the Public Service area.  Advanced technical knowledge and the ability to apply complex state and federal laws, rules, and regulations to evaluate taxpayer accounts and respond to taxpayer questions is desired.  The ability to multi-task between in person taxpayer customer service and inbound taxpayer phone calls is important.  This position may be cross trained in other functional areas, including collections, income tax, gross receipts, and withholding tax processing.

Essential functions are fundamental, core functions common to all positions in the class series. These functions are not an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.

• Reviews forms and source documents such as bills, receipts, invoices, claims, or service contracts to complete purchase orders; confirms accuracy, completeness, required documentation and approvals in compliance with applicable procedures, practices and standards.


• Verifies or determines correct classification and coding of transactions.


• Uses commercial and proprietary automated information systems and computer software to enter, update, modify, delete, retrieve and report on data. 


• Uses standard formulas to perform and verify calculations; monitors balances and identifies and reports discrepancies. 


• Creates and maintains financial records, documents and files.


• Prepares reports and summaries on the status of accounts or other financial data.


• Participates in recommending changes to internal procedures, forms, or process enhancements.


• Gathers and compiles data for higher-level staff.


• Performs general office work and functions as assigned such as preparing correspondence and distributing documents.


• May perform payroll entries and process payroll in automated information systems.


• Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication.    


• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.

JOB REQUIREMENTS for Fiscal Associate II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.  This position is covered by a collective bargaining agreement based on its individual terms.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Applicant must complete satisfactory criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

At the State of Delaware, we invest in our people and support them in and outside of the office. Our employees enjoy a total compensation package that far exceeds the value of their base salary. We offer comprehensive benefit plans that will give you peace of mind and security. Below is a list of benefits that are offered to eligible employees:

Health and Well Being

*Health Benefits, Dental Insurance, Vision Insurance

Just In Case

*Disability Insurance, Group Universal Life Insurance

Your Future

*Retirement Benefits, Deferred Compensation

Professional Growth

*Training and Development Programs

Work Life Balance

*Paid Leave, Paid Holidays, Paid Parental Leave, Alternative Work Schedules

More Benefits

*Flexible Spending, Pre-Tax Commuter Benefits, Accident and Critical Illness Insurance

Visit Statewide Benefits for more information!

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. 

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. 

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.