Family Services Program Analyst

Recruitment #052622-MDDI01-370400


The Department of Services for Children, Youth and their Families' (The Delaware Children’s Department) primary responsibility is to provide and manage a range of services for children who have experienced abandonment, abuse, adjudication, mental illness, neglect, or substance abuse.  Our services include prevention, early intervention, assessment, treatment, permanency, and after care.

We offer desirable career opportunities, attracting and retaining proud and talented employees who are motivated to think of the child first in all that they do.  The Department is the perfect place to kick-start your career!

For more information, please visit

Summary Statement

A class incumbent provides analytical and technical support in program development, coordinating program implementation and/or monitoring and evaluating programs for children and families.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Assists in the development of regional or statewide programs designed to meet departmental objectives in accordance with state and federal regulations; Participates in planning activities for programs provided by regional, statewide and/or community service organizations.
  • Provides technical assistance to community based organizations and private agencies to coordinate program planning and resource development in order to assist in improving service delivery.
  • In conjunction with superiors, works with administrative and program staff in other public and private agencies to evaluate preliminary project results, identify service delivery problems, and program deficiencies and to reformulate specific objectives to be accomplished.
  • Participates in the development of grant proposals to obtain funding for new programs and services.
  • Conducts needs assessment; Develops data collection instruments; Assists in the compilation, analysis and evaluation of data; Participates in the development of plans for new or revised programs under supervision; Prepares requests for proposals and submits for approval.
  • Monitors programs contracted to private agencies; conducts on-site reviews of contractual services to evaluate methods of operation, staffing and compliance with program treatment goals; Prepares report of findings and recommendations for action by superiors.
  • Prepares a variety of reports regarding program activities.
  • Coordinates the implementation of new or revised programs under the direction of higher level administrators.
  • May participate and/or provide staff support to committees and task forces studying current programs' ability to meet current needs of communities and targeted population on a statewide or regional basis.

Job Requirements

JOB REQUIREMENTS for Family Services Program Analyst
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
  1. Six months experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
  2. Six months experience in program evaluation which includes evaluating programs and services to identify problems, determine compliance and evaluate the effectiveness and efficiency to ensure program goals and overall objectives are met.
  3. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  4. Six months experience in descriptive statistics such as the mean, median, mode or standard deviation.
  5. Six months experience in narrative report writing. 

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.


To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.