Office Manager

This position is exempt from the State of Delaware Merit System

Recruitment #042126-MAAJ01-100200

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Introduction

About the Office of Management and Budget (OMB) 

The Office of Management and Budget (OMB) is responsible for managing all the State’s assets, including facilities, land, and financial resources. Our vision is to create excellence in state government by continuously enhancing statewide services to better serve our customers. 

About Government Support Services (GSS) 

Government Support Services (GSS), a division of OMB, delivers dependable and customer-responsive services that support both the public and state agencies in achieving their missions. Through the combined efforts of its service areas, GSS plays a vital role in meeting the operational needs of government and the community. GSS is committed to “Building Partnerships for the Future” by fostering collaboration, efficiency, and innovation in all that we do. Learn more: https://gss.omb.delaware.gov

Summary Statement

The Office Manager for Government Support Services (GSS) plays a key role in ensuring the smooth and efficient operation of the office. This position provides direct administrative and operational support to the GSS Director and Deputy Director while overseeing day-to-day office functions. 

GSS encompasses a diverse range of business units, including Contracting and Procurement, Fleet Services, Delaware Surplus Services, Copier Resource Management Program, Printing and Publishing, Food Distribution Program, and Messenger Services. The Office Manager serves as a central point of coordination across these units, helping maintain consistency, communication, and operational effectiveness.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series. These functions are not an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.
  • Plans, coordinates, and manages all aspects of regional, county, division, or department level office operations.
  • Interprets, explains, and ensures compliance with state, federal, or other relevant laws, rules, regulations, standards, policies, and procedures.
  • Manages administrative support, communications, and support services, including fleet management, forms/records management, facilities management, inventory, equipment maintenance and repair, mail distribution, and other agency-specific functions. 
  • Conducts research and analyzes data to make recommendations on personnel, staff coverage, workflow, cost reduction, recordkeeping, performance standards, equipment, and supply utilization, or other functions supported. May assist with onboarding and training of new employees.
  • Ensures deadlines and performance measures are met, monitors workflow to adjust priorities, and recommends improvements. 
  • Oversees and manages record-keeping systems or logs to file, track, and retrieve documents. 
  • Maintains and participates in modernization of information systems or databases. 
  • Drafts, manages, and distributes communications and other materials for public and/or internal use.
  • Manages office supplies and equipment. Troubleshoots less complex technology or equipment errors/issues and contacts appropriate vendor or information technology personnel to resolve as needed. 
  • Supports contracting and procurement processes, and monitors adherence to budgets, applicable agreements, grants, or contracts; notifies supervisor of issues. May assist with budget preparation and monitoring.
  • Uses automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data. 
  • Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for Office Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
  1. Six months' experience in evaluating office operations such as workflow, priorities, and performance and making recommendations for improvements.
  2. Two years' experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.
  3. Two years' experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
  4. Two years’ experience in collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents.
  5. One year of experience in providing guidance and consultation to management, customers, and others on administrative matters.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. 

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. 

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
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Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@delaware.gov.