Licensing Specialist

Recruitment #041122-MAAZ09-400300

Introduction

Fish & Wildlife Natural Resources Police Officers protect wildlife and fisheries resources, promote boating education & safety, hunting & fishing, respond to boating emergencies and are a partner in Delaware's Homeland Security maritime mission.

Click here for more information about the Division of Fish & Wildlife Natural Resources Police.

Summary Statement

This position provides critical support services to the Division of Fish & Wildlife, Natural Resources Police, Boat Registration and Boating Education offices. The position reviews and processes annual boat registrations, commercial fishing licenses and/or boat education certificates. The incumbent provides a high level of service to the public daily.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Receives and reviews applications for licenses. Ensures all required information/ documentation for license type/category is included.  Verifies authenticity of documentation.  Contacts applicants for missing information.  Approves or recommends approval of applications.
  • Organizes and oversees the license renewal process. Ensures appropriate notices and/or forms are issued to licensees.  Follows-up and tracks renewals and resolves problems relating to procedures and delinquent deadlines.
  • Tracks a variety of activities. Prepares routine summaries and reports. Conducts limited research and analysis of facts and information maintained to provide ad hoc reports. May recommend changes to improve licensing process.
  • Maintains licensee and/or fee information in a computerized database. Generates licenses, invoices for billing, labels, listings, reports and/or other information from database as required.  Maintains a variety of files.
  • Provides information and guidance to licensees and to the general public regarding interpretation of statutes and regulations and related procedures and administrative matters. May act as liaison between superior and state/federal representatives, the public, committees, task forces, commissions, etc.
  • May assign, review and/or evaluate the work of lower level clerical employees.
  • May obtain, organize and/or draft information and materials for distribution to the general public or for office use.
  • May collect, record and deposit fees.

Job Requirements

JOB REQUIREMENTS for Licensing Specialist
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and  procedures, resolve deficiencies, interpret information, and track and monitor activities. 
  2. Six months experience in record keeping.
  3. Knowledge of using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

Additional Posting Information

This posting may be closed on or before (7/11/2022) upon filling the vacant position(s).

Conditions of Hire

Applicants must be legally authorized to work in the United States.  DNREC does not provide sponsorship for holders of H-1 B Visas.

Criminal background check: A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@delaware.gov.