Training and Education Manager II

Recruitment #030526-MACF04-380400

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Summary Statement

This level manages large, complex training and/or education operations at the division or department level.  This level is distinguished from previous levels by managing multiple and diverse courses, services, and activities through Training and Education Specialist IV and/or management positions that directly report to this class. Employees have the authority to make decisions on behalf of the assigned training and education area(s) with significant impact on division and department operations.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here. 

  • Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor-led classroom, on-the-job or virtual training, workshops, or individual and group activities.

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  • Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources. 

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  • Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence-based and best practices. 

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  • Coaches others and provides feedback that fosters learning, understanding or improved performance. 

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  • Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges. 

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  • Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources.

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  • Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources. 

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  • Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation. 

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  • Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).

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  • Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information.    

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  • May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information.

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  • May operate and maintain training facilities such as visitor or education centers.

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  • May participate in reviewing, testing, and making recommendations on applicable technology.

Job Requirements

JOB REQUIREMENTS for Training and Education Manager II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. One year of management experience in training or education which includes the development, implementation, supervision, evaluation and oversight of training or education courses, services and activities, and ensuring needs and learning objectives are met.
  2. Three years’ experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.
  3. Six months’ experience in managing budgets, grants or contracts.
  4. Six months’ experience in strategic planning including establishing goals, objectives, and priorities supporting an organization’s overall mission.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process. 

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

 

As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Upon a conditional offer, the applicant must undergo a pre-employment base line two step tuberculin skin test (TST) as part of the hiring process.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.  You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@delaware.gov.