Community Relations Coordinator

The incumbent is responsible for the creation, coordination, & release of information across multiple platforms with multiple partner agencies for both daily and crisis communications.  The incumbent creates engaging content that exemplifies DEMA brand standards, & proactively creates interactive opportunities across messaging initiatives. Types of content include but are not limited to media memos, press releases, interviews& social media posts.  This position is also responsible for media and constituent relations. 

All DEMA personnel are essential personnel required to work in the Emergency Operations Center 24/7 when activated.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Gathers, organizes, and formats information related to an agency's goals, objectives and services.
  
• Promotes an agency's image consistent with the overall direction of the agency.
  
• Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies.
  
• Encourages participation in the use of agency services.
  
• Coordinates and conducts public meetings, media events or educational programs.
• Ensures a mutual sharing of information with other agencies, media and the general public. 
• May supervise staff.

JOB REQUIREMENTS for Community Relations Coordinator
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in public relations or media relations to establish and promote a positive image and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media, speech writing, writing/editing, marketing, advertising, or special events.
2. Three years experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media. 
3. Three years experience in public speaking which includes gathering, preparing and presenting information to the public or media groups.
4. Six months experience in developing, planning and directing public events, campaigns, programs, or services to meet community needs.
5. Six months experience in determining and evaluating alternative courses of action to resolve or mitigate controversial issues.
6. Six months experience in developing policies, procedures or programs for dissemination of information to the public or media groups.

Writing Exercise: A writing exercise will be given at the time of interview.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

A satisfactory fingerprint-based background check administered by the Delaware State Police is required as a Condition of Hire. 

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.  You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.