DTI/IT Security Operations Center (SOC) Manager

This position is Exempt from the State of Delaware Merit System.

Recruitment #020822-MUAI11-110200


Looking for a rewarding career in the fast-paced technology industry? Look no further!

The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. 

DTI employees have the opportunity to work with “best in class IT companies” offering our employees experience operating with some of the most talented in their field.

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale.

To learn more visit DTI’s Website at https://dti.delaware.gov/

Due to the current COVID-19 (coronavirus) outbreak, DTI has implemented temporary telecommuting arrangements for newly hired employees whose job duties are conducive to working from home. These arrangements are expected to be short term and will be monitored by DTI supervisors.

Summary Statement

Great Opportunity to lead the State of Delaware's cyber attack detection and mitigation team; Security Operations Center (SOC) team. This team is located in the Department of Technology and Information (DTI). 

The SOC collects, analyzes, monitors and responds to billions of cyber-attack events against the state. The primary focus of this position is on the confidentiality, integrity and availability of the infrastructure and the processes required for delivering applications and services throughout the state, including those managed and operated by third parties. 

Principal responsibilities include overall management of a world class Security Operations Team, focused on protection of customer data and network traffic. The position is responsible for developing, administering, and overseeing information security systems, tools, polices, and procedures required to protect critical assets. 

The candidate will improve the State's overall security posture and strengthen our overall security capabilities. The selected individual will have high expectations of accomplishment and solid industry knowledge, ambition, talent, and people skills. 

The SOC Manager must have enough technical knowledge to provide subject matter leadership to SOC analysts as well as skills, and abilities to develop and oversee the processes involved in delivering statewide Continuous Monitoring, Vulnerability Management, and Incident Response services. 

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.
  • Possess a bachelor's degree in Information Security, IT or related field.
  • Possess industry certification(s) from an accredited information security organization.
  • Possess a minimum 2 years of experience managing and leading a Security Operations Center (SOC).

Job Requirements

JOB REQUIREMENTS for Security Operations Center Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  • Possess a minimum of 5 years' experience working on a Network Security or Security Operations Center (SOC) in an enterprise environment.
  • Possess a minimum 3 years of personnel management experience which includes planning assigning, reviewing, and evaluating the work of others.
  • Possess in-depth knowledge of Information Security, SIEM management, Incident Response, Risk mitigation, and Infrastructure Protection tools and processes.
  • Possess a solid understanding of log and monitoring management systems, security event monitoring systems, threat intelligence, network-based and host-based intrusion detection systems, firewall technologies and EDR solutions.
  • Possess demonstrated experience with managing and ensuring the timely response, triages and investigations of security events and incidents.
  • Possess a demonstrated ability to build a strong culture of collaboration, teamwork and innovation within the SOC team.

Additional Posting Information

DTI retains the right to close the job posting prior to the listed application deadline, should a business need warrant it.

Conditions of Hire

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.


All applicants must be legally authorized to work in the United States. DTI participates in the Federal E-Verify system where we will provide the federal government with each Executive Branch new hires Form I-9 information to confirm that you are authorized to work in the U.S.  For more information refer to our Job Seeker Resources web page.

DTI does not provide employment-based sponsorship.


Benefits to include:

Group Health Plan, Dental Plan, Vision Plan, Prescription, Flexible Spending, Long & Short Term Disability Insurance, Group Universal Life Insurance, Accident & Critical Illness Insurance, Health Management Programs.

21 paid vacation days, 15 paid sick days, 13 paid holidays, Up to 12 weeks paid Parental Leave.

Tuition reimbursement up to $4,000 annually.

State funded learning opportunities, mentor programs and professional development opportunities.

Employee Assistance Program: Access to support services such as Professional Counseling Services, Legal Services, Financial Services.

Employer & Employee Funded Pension Plan as well as an Employee Funded Retirement Savings Plan available.


To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/ 

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.


Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.


The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.