Director of Operations

This position is Exempt from the State of Delaware Merit System

Recruitment #011323-J65746-20800

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Summary Statement

This is an exempt position, appointed by and serving at the pleasure of the Chief Judge of the Family Court. The incumbent reports to the Court Administrator and manages the operational units of the court in Kent County.

Essential Functions

Essential Functions
•  Provides administrative control over the non-judicial activities of the court by managing the case processing unit, mediation unit, security unit, and intake unit.
•  Provides managerial and administrative direction to unit supervisors in meeting the court’s operational goals and needs.
•  Participates with court Directors in planning, reviewing and managing the court’s automated systems.
•  Responds to inquiries from Judges, Commissioners, attorneys, litigants, governmental officials and members of the general public regarding Family Court policies and procedures.
•  Recommends and implements internal administrative policies, procedures and process improvement initiatives.
•  Coordinates building maintenance, services, and other administrative activities related to the facility.
•  Performs related work as required.

Job Requirements

JOB REQUIREMENTS for Director of Operations
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
1.  Two years’ experience in operations management and supervision which includes planning, directing, coordinating, controlling, and evaluating operations typically through subordinate supervisors.
2.  Four years’ experience as a manager in the interpretation and application of federal or state statutes, rules, regulations, policies, and procedures.
3.  Four years’ experience in developing solutions and providing recommendations, guidance and direction to management/officials in accomplishing organizational and operational goals and objectives and identifying and resolving issues.
4.  Four years’ experience in developing policies and procedures.

Conditions of Hire

Applicants must be legally authorized to work in the United States.
Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional off er of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 

Selection Plan

01/30/2023 Application Review
02/20/2023 Tentative Interview Date
03/13/2023 Expected Offer Date