Finance and Operations Program Manager

DE EARNS Program Director

Recruitment #010623-MABN02-120500


The Office of the State Treasurer provides state agencies with efficient banking and financial services, including payment issuance, reconciliation, and fund management. We also manage state investments focusing on safety, liquidity and yield.  Our office also manages State agencies’ merchant services accounts, state employees’ deferred compensation plan, Delaware’s 529 College Savings program, and DEPENDABLE, Delaware’s ABLE account.  Our professional staff proudly serves Delaware’s citizens, employees, and state agencies through the work of our three divisions.

Summary Statement

The DE EARNS Program Director will lead the efforts to establish and run Delaware EARNS, the newly created retirement program for citizens who lack access to retirement plans. Candidates will be responsible for all aspects of developing this transformative new program. Candidates should possess a strong affinity for strategic thinking and an interest in helping others meet their financial goals. The EARNS Program Director will build this program over several years with the assistance of Office of the State Treasurer, Delaware EARNS Program Board and various contracted partners with a targeted start date of January 1, 2025.    

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here 

  • Works with the Division Director on strategic planning, development and implementation of existing and new plans/programs.
  • Reviews, analyzes and applies federal and state laws, rules, regulations, policies and procedures to the administration of the State's savings plans and recommends revisions to plan documents and/or other governing documents as changes are anticipated.
  • Educates active and prospective participants on appropriate program features and benefits which includes explaining eligibility, permitted requests, allowable investments, tax considerations and consequences, and other matters such as ensuring that the components of the State's savings plans remain competitive with peer programs, complying with all regulatory requirements, and are administered in accordance with plan documents, guidelines and processes, while ensuring that plan expenses are cost effective to the State and customers.
  • Formulates and coordinates delivery of informational sessions, educational workshops, seminars and informational materials concerning the State's savings plans to active and prospective participants in order to explain and promote the State's savings plans. This includes conducting informational sessions for businesses and State human resource and payroll representatives regarding processing applications, orientation of new or revised investment options and program promotion.
  • Identifies and partners with community groups and educational institutions to promote the State's savings plans; directs investment companies and partner resources to coordinate seminars and events.
  • Plans, develops and executes strategies and tactics to increase enrollment in the State's savings plans. Works with and directs vendors to conduct campaigns, track results and report metrics to boards/committees.
  • Plans, coordinates, supervises, monitors and evaluates the State's savings plans activities to ensure effectiveness and efficiency. Utilizes plan performance analyses to develop ways to improve plan performance and enrollment in an effort to ensure participants are prepared for retirement and/or college.
  • Manages the reconciliation of the annual administrative budget of the plans and processes expense transactions in support of operational needs and promotional efforts.
  • Plans and prepares agenda topics for presentation to the relevant boards and respective committees and acts as a liaison between boards/committees and the State’s recordkeepers and consultants; this includes reviewing, analyzing, evaluating, and recommending proposed plans to the appropriate boards/committees.
  • Drafts, reviews, and enforces governance policies and investment policy statements for boards/committees.
  • Ensures accurate accountability of funds and investment of assets in accordance with applicable service agreements and in compliance with all applicable and prescribed laws, regulations, and rules which includes reconciling accounting records.
  • Troubleshoots functional and technical issues affecting regular activities of the State's savings plans.
  • Acts as a subject matter expert in providing support for requests submitted to or by the Deputy Attorney General and outside legal counsel.
  • Coordinates with the Auditor of Accounts and selected audit firms to manage the annual audits of the State's savings plans.
  • Maintains a level of market acumen necessary to educate participants, staff, vendors and board/committee members on trends, developments and regulations that may impact the State's savings plans.

Job Requirements

JOB REQUIREMENTS for Finance and Operations Program Manager (DE EARNS Program Director)
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Possession of a Bachelor’s degree.


    Four years' experience in Business Operations, Finance or Marketing in a banking, financial service or non-profit organization.
  2. Two years’ experience in program administration such as overseeing and directing the development, implementation and evaluation of programs and services; planning and establishing short- and long-range program goals and objectives. 
  3. Two years’ experience in budget, grant or contract administration such as developing, monitoring and controlling budgets, grants, or contracts.
  4. Two years’ experience in vendor management such as setting strategies, tracking goals and ensuring accountability and compliance to quality standards. 
  5. One year of experience in communications at the executive level, presenting or facilitating board or committee meetings, workshops, seminars, educational sessions or public outreach.

Additional Posting Information

Writing Exercise: A writing exercise will be given at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.


To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.