DTI Solutions Integrator

Looking for a rewarding career in the fast-paced technology industry? Look no further!

The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. 

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale.

To learn more visit DTI’s Website at https://dti.delaware.gov/

Due to the current COVID-19 (coronavirus) outbreak, DTI has implemented temporary telecommuting arrangements for newly hired employees whose job duties are conducive to working from home. These arrangements are expected to be short term and will be monitored by DTI supervisors.

Solutions Integrators (SI) are part of the customer facing CTO organization. The SI role is primarily involved in the development of infrastructure and application software technology solutions for our agency partners. The SI has the mandate to optimize the delivery of business services at the enterprise level to realize the integrated (business/technology) strategy and ensure that individual agencies are receiving the necessary support to perform their functions. The SI drives alignment between strategic goals and key business and technology decisions. As such, the SI needs to have significant knowledge in subject matters pertaining to both IT and the business, and must have a thorough understanding of the business to identify its needs and create business solutions.

Solution Integration provides:

Delivery of solutions, compliant with the State of Delaware’s architectural framework; which include solution costs and a role in the development of applicable technical documents.

The SI leads the translation of the client business requirements into specific technology or process designs. The position requires significant knowledge across multiple technology verticals, platforms, processes or architectures, as well as broad knowledge of new technologies, and will include directing the design efforts of less experienced team members.

The SI will be responsible for presenting the solution to peers, DTI leadership and agency representatives (as needed).

The SI will normally be involved in the initial project stages (Ideation) and subsequently will fulfill a consultant role to ensure the solution is delivered as specified. The SI will act in harmony with current agency and DTI processes as well as those processes yet to be developed.

This role concentrates on the design of infrastructure and applications solutions including servers, storage, workstations, middleware, networks, and the physical facilities that support the applications and business processes required by the client. Included in the focus areas is the critical evaluation and selection of application software and software/hardware components of the infrastructure. The SI will adhere to the State’s Architectural Framework. In cases where the solution cannot be met under the existing framework, the SI will work with the ARB and/or technology domain organizations to bridge the gap.

Selective Requirements must be met in addition to the job requirements.  Applicants who do not possess the selective requirement will not be qualified.

• Applicant must have strong knowledge and understanding of IRS publication 1075 and how to utilize the requirements listed within the document to maintain security and compliance in the IT and business environments.

JOB REQUIREMENTS for Solutions Integrator

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.

• Possess a bachelor’s degree in business administration, IT or equivalent work experience.
• Possess a minimum of 5 years' experience working with business units in a technical capacity.
• Possess a minimum of 10 years of overall technology experience.
• Possess a minimum of 3 years’ experience developing technical solutions.
• Possess a minimum of 3 years’ creating/managing technical solution/design documents.

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.

Applicants must be legally authorized to work in the United States. DTI participates in E-Verify. DTI does not provide employment-based sponsorship.

Benefits to include:

• Group Health Plan (discounted premium available AFTER 90 days of employment), Dental Plan, Vision Plan, Prescription, Flexible Spending, Long & Short Term Disability Insurance, Group Universal Life Insurance, AFLAC, Health Management Programs.
• 21 paid vacation days, 15 paid sick days, 12 paid holidays, Up to 12 weeks paid Parental Leave.
• Tuition reimbursement up to $4,000 annually.
• State funded learning opportunities, mentor programs and professional development opportunities.
• Employee Assistance Program: Access to support services such as Professional Counseling Services, Legal Services, Financial Services.
• Employer & Employee Funded Pension Plan as well as an Employee Funded Retirement Savings Plan available.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/ or to determine your total compensation package visit https://statejobs.delaware.gov/total-comp-calc/index.shtml

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware – An Equal Opportunity and Affirmative Action Employer.