Volunteer Services Administrator

This position serves as the Division’s marketing, communications and Volunteer Services Coordinator, and publishes, plans and publicizes internal and external programs and events through approved channels. This position serves within the Directors Office and will support strategic events, partnerships and initiatives. Duties include: serving as liaison between staff, media and agencies, coordinating events, marketing and public relations, updating and monitoring website and social media content, designing marketing policies and procedures, and enhancing the perception of the agency.

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

1. Six months experience in using basic HTML, Cascading Style Sheets or JavaScript to create, update and edit website content.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

•  Recruits, interviews and selects volunteers. Assigns volunteers to a variety of settings.
   
• Schedules interviews with agencies and completes follow-up. Serves as a liaison between volunteers and agency staff to promote acceptance of volunteers' role.
   
• Assesses the need for volunteers within an agency through consultation with agency; explains the concepts and potentials for utilization of volunteer resources.
   
• Develops and implements recruitment plans in the community through group contracts, media and individual contracts; prepares recruitment materials.
   
• Confers with professional staff from departments or agencies to assign volunteers to specific areas.
   
• Promotes volunteerism through participation in community-wide events, contact with local media and membership in professional organizations.
   
• Develops and conducts orientation and training. 
   
• Develops and implements recognition plans to promote the efforts of volunteers in public and private organizations.
   
• Maintains records and reports.

JOB REQUIREMENTS for Volunteer Services Administrator
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in volunteer recruitment.
2. Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.
3. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
4. Six months experience in planning, developing, implementing and evaluating programs.
5. Six months experience in narrative report writing.
6. Six months experience in supervising volunteer groups.
7. Knowledge of grant writing.
8. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Writing Exercise: A writing exercise will be given at the time of interview.

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.