DTI Technology Enabling Specialist

The Technology Enabling Specialist position serves as technical support to the Enterprise Architecture Team.

Relating to Architecture - Applications

• Maintain, update, publish and promote the IT architectural model and standards.
• Monitor standards compliance and help arbitrate IT standards disputes.

Relating to Architecture - Technology

• Provide smooth integration of new technology that has been identified by the IT Architect as a strategic direction into the State's IT and business infrastructure.
• Provide training and assistance in the new technology to project teams.
• Develop, maintain and upgrade test scripts and operating parameters for technology applications.
• Test and document new releases of technology applications.
• Evaluate and recommend alternative technology solutions, materials and sources with consideration for cost and reliability.

Relating to Project Facilitation/BISI/Government Continuance

• Conduct interviews and requirements sessions and document business processes via models and flows.
• Define, implement and document programs to economically optimize process operations.
• Provide training on the submission of IT project requests and maintain the status of the projects throughout the System Design Life Cycle (SDLC).
• Actively participate in activities directed toward IT productivity and capacity expansions.

Relating to Quality Control and Assurance

• Identify key operations affecting product quality.
• Prioritize and establish statistical control procedures to ensure compliance with and improve upon established quality standards.

Job Requirements for Technology Enabling Specialist

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.

• Bachelor’s Degree in IT or related field or equivalent work experience.
• Knowledge and experience of project management methodologies, business process reengineering and concepts of application design and user design.
• Knowledge and experience of security, network, and IT platform standards, protocols and technologies.
• Experience in configuring and administering applications such as ServiceNow for a diverse base of customers.
• Knowledge and experience in researching and testing new software releases and features for SaaS like ServiceNow.

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.

Applicants must be legally authorized to work in the United States.  DTI participates in E-Verify.  DTI does not provide employment-based sponsorship.

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.

Ongoing Application Review